I just received them. And the zipper is so hard to zip. I love these and hate to return them. What do you advise I should do? Have you had any other complaints about the zipper? If I pull too hard I am sure the zipper will break. Does Diane have a solution to this? I ordered it wide in the event there may be an issue with the sneakers. Thank you for any suggestions before I have to return them which I don’t want to I love them. Tori
Hi Kim. This is Tori. The DG Wedge sneakers are just fine. I just needed to loosen the shoe laces. I should have know that to begin with loosing my mind.:). But thank you so much and I just adore them. HSN is such a great place to shop and have the finest personnel that I trust and respect. Thank you all again. Tori. I do apology .
Thank you Kim. I read the reviews and there were a few that had issues with the zipper. I hate the thought of returning them I love them. I am going to try again tomorrow and hope they zip without being so hard. Thank you again. You are great. Tori
Hi , I have not seen reports of complaints about the zipper on these Sneakers, or any information on making it easier to zip. Your satisfaction is our priority, and we’ll be happy to refund the order if you decide to return them.
Wow, that black and white number is really cute! If I didn’t have so many darn robes, I’d be jumping all over it!
Posted in Customer Service
12.01.15 3:32 AM