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Member- 09.02.19 8:30 PM
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
SUNDAY, SEP 1-2019… Yeah, the girl I spoke to gave me the wrong address!
You have to go to GOOGLE and type -in : Synchrony HSN
Then scroll down a little bit until you see : Manage Your HSN Credit Card Account – Synchrony
Click on that, and it will take you to the Synchrony site dedicated to our HSN Accounts.
You will have to Register to get in. Have your HSN Credit Card number available as you will have to type that in, in order to successfully Register and get to your Account.
Posted in Forum: Talk Among YourselvesSince there have been so many problems with this bank, maybe everyone should get together (there is a name for it, but I can’t remember what it is right now.) and sue Synchrony Bank, just make sure you have your statements, dates they charge you late fees. What the lawyers will do is contact everyone that had/has an account Do it as a group, then one person doesn’t have to pay the lawyers, make them pay the lawyers fee. You will get your late fees back plus some. This bank is not the nicest bank to deal with. Also, if everyone could pull their account and transfer their balances to another credit card, then HSN/QVC would have to change their banks again. Of course, those who can not do this, we are the ones that are stuck and have to abide by their rules. This way Synchrony will not be getting the interest. Good luck everyone. So, far I haven’t had any trouble with them, but will be watching my account very carefully. I am sure they have someone reading this post. Saying what I have suggested I wouldn’t be surprised if they cancel my account.
I am just finding out that my HSN card was change to Synchrony Bank. I will miss Comenity pay because when we had to evacuate 2 years Comenity bank gave us up to 2 months to pay on our credit card wave fees, but Synchrony bank expected that payment on time even though we were evacuated because of the hurricane. Comenity Bank had a heart, Synchrony did not care and that is the difference with the 2 banks.
Hi goldie530, sorry you are experiencing difficulties not able to access the online page to pay your bill. My issue with this bank switch is different, I did not have my account number. I had to go through hoops to get it in order to register online as both Comenity and Synchrony left me high and dry stating they do not have my HSN card number and I have to wait a month or 2 to get my new card before I can register for online access. What I did is from a credit report that I pulled last June, I had the 12 numbers at the beginning and then an old statement dated over 10 years ago had the last 4 digits. This is how I was able to register with my HSN card number which is unacceptable because during this transition no one should have been inconvenienced or should it be so difficult to pay bills online. I will definitely close my account soon. I know closing a long standing account can hurt your credit score but at this point, I do not care and I am very upset for the trouble I had during this conversion.
I would suggest to try to clear the Cookies on your device. Go to the HSN homepage, click on Account on the right side of your screen, go down to where it says HSN Card – Pay bill. Click on it and it will bring you to the Syncrony-Hsn site, click on Pay online. If you had already registered, put in your log in information. If not, click on register and again in order to do so you will need that almighty account number.
Hope this help…Good Luck!
- Moderator
- 08.29.19 10:00 PM
Hi, @emt1404! I’m sorry for the inconvenience. While we can’t provide full account numbers for security purposes, there are a number of ways we can help.
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
Posted in Forum: Talk Among YourselvesYou need to go here ——>
Register your new account using your old Hsn account card number if you don’t know this you will most likely have to call and pay by phone with an account representative at Synchrony the new number is 844-889-9676.
Once you set up your account online add a new checking account to make a payment.
Hello Everyone,
Oh no, I’ll have to totally disagree. My experience with Comenity was a workout. I’ve been with them for years, and while I had no problem other than paying the bill – lol. I believe they set cardholders up for failure, and I’ll tell you how. First, they did not have a “Monthly Recurring Payment” option. Comenity is my only card that requires you manually pay it each month. To add insult to injury, their system will only allow one (1) payment at a time. It would ruffle my feathers every single one of the 200+ times I had to visit their website over the last ten plus (10+) years. It’s too easy to forget a payment and hurt your credit score.I suggested the change and complained about it each and every month, to no avail. Why wouldn’t they want their payments?
It’s funny, I have to refer to my password book if I want to check on a Synchrony account. You set it up and NEVER have to worry about it again! I’m looking forward to setting up my HSN account with Synchrony. Good luck to everyone out their and GOD bless.
Well, after calling Comenity’s Customer Service number, (1-877-851-3121), I was given a number to call Synchrony Bank’s Customer Service. I called that number and was told it was the wrong number to be calling, so, they gave me another number to call. I called that number and, you guessed it, it was again the wrong number to call concerning our HSN Accounts being transferred to Synchrony. I was given yet another number to call and it was the right one!
For the branch of Synchrony now servicing our HSN Accounts, the number is 1-844-889-9676.
Alissa, (the Customer Service rep I spoke to), explained that the dedicated Website for our Accounts will not be up and running until Monday, August 26-2019 after 8-am EDT. The Website URL is: http://www.hsn.syf.com
Also, we can use our existing HSN Credit Card, but, Synchrony will be sending us new Cards anywhere from Sept 2nd thru Oct; so, be on the lookout for a new Credit Card, (with new numbers), coming in the mail.
Boy, did I ever tear my hair out over this! *lol*
Posted in Forum: Customer ServiceHi. I just went to my HSN Credit Card Account and when I try to Log-in there’s a banner that says:
“This account is no longer serviced by Comenity Capital Bank. Please contact your new servicing lender for assistance.”
But there’s no CONTACT NUMBER or LINK to the website where my HSN Account has gone.
Can you help me please? I don’t know what to do now. Thanks.
Is anyone else having issues using the HSN card after the transition? I know the accounts won’t be accessible to Synchrony until Monday. However, I’m not able to use my card and no one can tell me anything other than I have full available credit I paid my small balance before this transition.
Posted in Forum: Talk Among Yourselvesun September everyone will had been transverd to synchrony bank from commetity.i just read on line that synchrony will decide whos credit card account is worthy of a synchrony credit card inclouding hsn MasterCard,if synchrony didn’t think the account isnt worthy it will be closed. thats” it”.hsn has no idea what a HUGE MISTAKE there making. hsn will regret it. im looking into if i can change my hsn MasterCard over to another store undrr commetity.