-
Moderator- 09.12.19 3:09 PM
Hi @parbre – Sorry for the inconvenience. While we can’t provide full account numbers over the phone for security purposes, there are a number of ways we can help:
-Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member
-You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
To sign up for Eservice, you will need your full account number. Your next statement, which should arrive within a couple of weeks, will provide the account number you need to sign up.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
- Moderator
- 09.07.19 4:45 PM
Hi @zadaann! I’m sorry for the inconvenience. While we can’t provide full account numbers online for security purposes, there are a number of ways we can help.
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
To sign up for Eservice, you will need your full account number. Your next statement, which should arrive within a couple of weeks, will provide the account number you need to sign up.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
Posted in Forum: Talk Among YourselvesI tried to log in and make my payment which was due today. I now have to try to locate my HSN card and evidently set up a new account? Also, I got an email from Credit Karma today saying that my HSN Account had been closed by Synchrony Bank. It’s in good standing so I have no idea why they would have done this. Bad decision on HSN’s part.
I registered my HSN credit card number with Synchrony over a week ago. I received a confirmation email and a bill pay reminder with a link to access my account. I have tried for over a week on three different devices to log into my account and pay my bill. I am unable to access my account. Keep getting a process error message that says they are having technical difficulty retrieving my account information and to try again later. This is beyond frustrating. Called Synchrony and they had absolutely no idea why I’m getting the message and can’t access my account. The woman I spoke with tried to tell me it was because I registered my HSN card and not the new one, which I haven’t received yet and I’d have to re-register. I know that’s not right because the latest email I received shows the last four digits of my new card number, so I know they’re connected. Guess I’m just going to have to pay my bill by phone.
- Moderator
- 09.06.19 5:08 PM
@jazzzy12,I’m sorry for the inconvenience! We definitely want to make this a smooth transition for you. While we can’t provide full account numbers online for security purposes, there are a number of ways we can help:
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
To sign up for Eservice, you will need your full account number. Your next statement, which should arrive within a couple of weeks, will provide the account number you need to sign up.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
- Moderator
- 09.06.19 4:57 PM
Hi, @scott666! I’m sorry for the inconvenience. While we can’t provide full account numbers online for security purposes, there are a number of ways we can help:
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
- Moderator
- 09.06.19 4:52 PM
Hi, @chris1966! I’m sorry for the inconvenience. While we can’t provide full account numbers online for security purposes, there are a number of ways we can help:
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
Remember to have your HSN Credit Card Number available as you will need it to Register your Account there.
Also, don’t worry about the new Cards being sent out. Once you receive it, the Synchrony site will ask you to Register with the New Synchrony Card Number… sometime between late September and October.
SEP 6-2019… Here’s a direct link to our dedicated Synchrony/HSN Credit Card Accounts.
https://hsn.syf.com/eSecurity/Login/login.action?clientId=hsn&accountType=generic&langId=en
Per FaireMaiden:
SUNDAY, SEP 1-2019… Yeah, the girl I spoke to gave me the wrong address!
You have to go to GOOGLE and type -in : Synchrony HSN
Then scroll down a little bit until you see : Manage Your HSN Credit Card Account – Synchrony
Click on that, and it will take you to the Synchrony site dedicated to our HSN Accounts.
You will have to Register to get in. Have your HSN Credit Card number available as you will have to type that in, in order to successfully Register and get to your Account.
FaireMaden provided the correct directions to access your new Synchrony :
SUNDAY, SEP 1-2019… Yeah, the girl I spoke to gave me the wrong address!
You have to go to GOOGLE and type -in : Synchrony HSN
Then scroll down a little bit until you see : Manage Your HSN Credit Card Account – Synchrony
Click on that, and it will take you to the Synchrony site dedicated to our HSN Accounts.
You will have to Register to get in. Have your HSN Credit Card number available as you will have to type that in, in order to successfully Register and get to your Account.
- Moderator
- 09.05.19 12:03 AM
Hi @inktwin! We’re so sorry for the inconvenience. While we can’t provide full account numbers online for security purposes, there are a number of ways we can help.
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
- Moderator
- 09.04.19 11:55 PM
Hi @acantu2! We’re so sorry for the inconvenience. While we can’t provide full account information online for security purposes, there are a number of ways we can help:
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
Tried everything to access my account, to pay it online. Even tried to re-register the card on the Synchrony/HSN site. After waiting on hold for 15 minutes, I Just spoke to Tatianna from Synchrony/HSN (1-844-889-9676) & she advised me that I cannot pay my bill online, until I receive the new credit card, with my new account number. Once received, I must register that new card, create a new user I’d & password & then I can pay it online. Should get the new card by approximately September 7th. Good job HSN, ever hear of communication??🤷🏻♀️
- Member
- 09.02.19 8:30 PM
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.