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I discovered the hard way, why some items that are on clearance for instance shoes/boots, recently. The manufacturer is obviously not in the USA any longer, and they are using inferior quality materials. The shoe bed is like walking on concrete. SO uncomfortable.
Wearing them (if I could get my feet in all pairs of boots) are cry worthy. I don’t normally carry a spare pair of shoes in the car with me. But I will after this last incident.
My feet hurt, throbbed, and had a heart beat in them for a full 2 days after this one night.
The footwear are being produced without any kind of comfort for the feet. This treatment WILL ruin your feet, if you wear torture on your feet, for too long. Guaranteed!!
When I ordered them, they were free shipping. I am new to this exchange/returning thing.
But IF I understood it correctly, I will be charged to use their return label AND a fee on top of that.
How this could make sense, OR is legal is beyond my thinking.
WHY is there no class action suit on HSN?
This is illegal.
Like mentioned above, the adding tax on shipping costs is unheard of, REALLY!
Knowingly selling faulty products just to gain more erroneous shipping charged BOTH WAYS is absolute robbery.
Needless to say, I won’t be returning these shoes, there are places that pay a fair amount for new unused or lightly used shoes. I’ll sell what I cannot wear.
If HSN didn’t know the items they were peddling were faulty then ..ok.
But there is no way they cannot know.
I’ve watched hosts speak on tv that the shoes were one way when the reviews stated the other way (roomy but instead were narrow). THAT IS FALSE ADVERTISING!Shame on HSN!
Posted in Forum: Customer ServiceWhy is the beauty clearance section such a shipwreck? Half the items are not on clearance and they have sold out items that have literally been sold out for like a year. These items never show any in stock, I dont think they will have anymore pop in to inventory. This section has been a mess for a very long time. I check it very often, hoping for re-vamp. Maybe someone could take a look at it.
Posted in Forum: FashionI have a beautiful quilted leather jacket with a fur collar from her,from way back when..Wish I could buy something like that,again.New jacket can never compare.Best part, I paid less in clearance way back then.Oh well, guess the good old days are gone….sigh…
Posted in Forum: Clearance, Special & CouponsGot a $5.00 HSN coupon. Thanks, HSN. However, it does not appear to work on any of your merchandise. I realize that it will not work on clearance items and other certain items, but I tried an item that was not on clearance (or on sale for that matter … and NOT on the list of brands the coupon listed as prohibited). What really annoyed me was when I had an item in the cart and was ready to check out and the coupon looked like it was going to work …. BUT, after the sale was FINALIZED I checked the order and there was NO COUPON taken off. I tried again with another item and it did the same thing. Guessing HSN sent me a coupon that they did not approve me to use??? (Who knows)! Hey, but that’s okay, I cancelled the orders and will save even more money by not purchasing the items. Besides I found one of the items elsewhere for even less (and that is without a coupon).
because they are cheap all of DG2 is cheap they are not high quality jeans. They have a lot of stretch nowadays a lot of jeans have stretch but they are of higher quality. If people only knew what these designers are paying for these clothes made in China each piece is a few dollars if that they don’t pay a lot at all especially for the cheap stuff they sell on HSN it is a couple of dollars a piece. HSN makes a profit when they sell it a clearance & a percentage off clearance they are making a profit.
Nowadays I only place orders on free shipping days or on items where shipping is free.
Synchrony Bank has the highest interest rates out there and now they charge $1.99 for paper statements. I wish HSN would finance their card with a better bank. Once an HSN card balance gets somewhat high the monthly payment is almost as much as the interest. Loan shark comes to mind every time I get a bill from HSN. I have now switched my payment option to a different account so I can pay the HSN card off and cancel it. I prefer to not use pre-paid return labels because I want to confirm that I received the entire refund on my statement. It is unsettling to have to pay several dollars to return an item that was shipped to me for free. If HSN would charge less to return items that would be nice. If I purchase a clearance item w/free shipping and then return it, I should not be charged anymore than $3.50 for a pre- paid label.
Does “Clearance” mean the product is discontinued or no longer being carried?
Consider yourself lucky to have been issued 10.00 in spendable cash. I have experienced much worse issues or unfairness over the years and many times receive nothing, Spendable cash is not distributed easily or equally when problems like this happen. I think I have the same Lucky flats in my favorites they are 26.99 on clearance. I never received an alert about a lower price. I have also never received an email for an alert on a reduced price . They always notify you in your “alerts” online the same way they do if an item in your favorites is getting low in stock or an item becomes available again after selling out. Is the item number 841612 Lucky Brand Emmie Ballet Flat? The online price is still 26.99 so if you can get them for 16.99 with your 10.00 spendable cash that’s a great deal! They are very cute shoes!
I saw Lloyd Boston a new designer on HSN. It seems odd that a new brand would come to HSN and not offer petite inseams. I saw LB70 by Lloyd Boston Luxe Sweater Pant with Scallop Hem (877-574) and was ready to order all three colors. These pants cannot even be hemmed because they have scalloped hems. They were so long that the Host did not have them on. The pants that one model had on was almost dragging on the floor and she had on heels. The average woman shopping at HSN is not 5 ft. 8-10ins. tall and always wears 3 to 4 inches high heel shoes every day. Someone should tell him that a change is required quickly. If not, he will find is pants discounted and on clearance.
I could not have said it better. I am barley 5 feet. I watch the hosts & they are all acting. You have very overpaid actors selling you stuff they would not be caught dead. Amy makes me laugh she has very expensive taste with Cartier jewelry, yet she will try & sell u the Brooklyn bridge for her paycheck.
It is out & out a disgrace what they are trying to sell to begin with they pay 1 or 2 dollars for a garment it all cheaply made. When they sell at clearance they are still making a huge profit which is what people do not understand.
They constantly say oh if you are petite you can where this do they mean 5’2 or 5’3 with long legs.
Why should we have to buy anything less than a petite size.
Petites have been out for over 25 years.
HSN is totally out of touch with their customers.
Collen Lopez’s line is an HSN owned line of clothing & they still don’t make everything in petites they just don’t care that is why they do not do 1/2 as well as QVC.
QVC sells at a little higher price but it is so well worth it most not all of the designers make quality & great sizing.
People think it is owned by QVC it is not it is only 30% owned by QVC the CEO of HSN is Rob Muller since 2022 and he could care less about his customers. He is a DEI hire.
Posted in Forum: FashionIt’s been about 4 years since I bought my last pair so I’m sure things have changed but I wanted to buy more of Marla’s FlatterFit pants and only saw them on clearance.
Is she not making them anymore? If so, is there a similar alternative that she’s now making.
Posted in Forum: Customer ServiceI have been an HSN member for years and I Love shopping with them however recently I purchased 5 of the same items that were on clearance for $7.50 but then had to pay $5.50 in shipping per item. Whats happening here. Someone had said that if Amazon has free shipping for prime members then HSN can do better. Its one thing to pay shipping per item if the items are different but if the items are the same and will ship in 1 box then charging shipping that costs not only more than half of the items price but also charging per item is just ridiculous. Also there are numerous HSN customers who do not spend $75 per purchase. My suggestion is that an order contains multiple items that are the same encluding (different sizes or color)you should only be charged shipping as if it was 1 item and send them together or adjust shipping costs for the orders total cost depending on the amount. For example $1 to $49 would be 5.50,$50 to $99 would be $9.99 and anything over $100 could get free shipping. If this keeps up and I’m having to pay such high shipping costs I’m afraid my days as a HSN loyal customer will be coming to an end.
Posted in Forum: FashionJust watched the G by Guiliana clearance show with host Rebecca Vargas and wow she did a fantastic job a breath of fresh air first time I saw her and she is definitely a asset to the host line up.
Some need to retire.
I pass on numerous items from the Clearance section . Many times the shipping cost more then the item . I wish HSN would at least offer free shipping on clearance . Everything has change for the worse since I join over 40 years ago . I want my HSN back . SMH