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Posted in Forum: Customer Service
Why is the beauty clearance section such a shipwreck? Half the items are not on clearance and they have sold out items that have literally been sold out for like a year. These items never show any in stock, I dont think they will have anymore pop in to inventory. This section has been a mess for a very long time. I check it very often, hoping for re-vamp. Maybe someone could take a look at it.
Posted in Forum: FashionI have a beautiful quilted leather jacket with a fur collar from her,from way back when..Wish I could buy something like that,again.New jacket can never compare.Best part, I paid less in clearance way back then.Oh well, guess the good old days are gone….sigh…
Posted in Forum: Clearance, Special & CouponsGot a $5.00 HSN coupon. Thanks, HSN. However, it does not appear to work on any of your merchandise. I realize that it will not work on clearance items and other certain items, but I tried an item that was not on clearance (or on sale for that matter … and NOT on the list of brands the coupon listed as prohibited). What really annoyed me was when I had an item in the cart and was ready to check out and the coupon looked like it was going to work …. BUT, after the sale was FINALIZED I checked the order and there was NO COUPON taken off. I tried again with another item and it did the same thing. Guessing HSN sent me a coupon that they did not approve me to use??? (Who knows)! Hey, but that’s okay, I cancelled the orders and will save even more money by not purchasing the items. Besides I found one of the items elsewhere for even less (and that is without a coupon).
Posted in Forum: FashionIt’s been about 4 years since I bought my last pair so I’m sure things have changed but I wanted to buy more of Marla’s FlatterFit pants and only saw them on clearance.
Is she not making them anymore? If so, is there a similar alternative that she’s now making.
Posted in Forum: Customer ServiceI have been an HSN member for years and I Love shopping with them however recently I purchased 5 of the same items that were on clearance for $7.50 but then had to pay $5.50 in shipping per item. Whats happening here. Someone had said that if Amazon has free shipping for prime members then HSN can do better. Its one thing to pay shipping per item if the items are different but if the items are the same and will ship in 1 box then charging shipping that costs not only more than half of the items price but also charging per item is just ridiculous. Also there are numerous HSN customers who do not spend $75 per purchase. My suggestion is that an order contains multiple items that are the same encluding (different sizes or color)you should only be charged shipping as if it was 1 item and send them together or adjust shipping costs for the orders total cost depending on the amount. For example $1 to $49 would be 5.50,$50 to $99 would be $9.99 and anything over $100 could get free shipping. If this keeps up and I’m having to pay such high shipping costs I’m afraid my days as a HSN loyal customer will be coming to an end.
Posted in Forum: FashionJust watched the G by Guiliana clearance show with host Rebecca Vargas and wow she did a fantastic job a breath of fresh air first time I saw her and she is definitely a asset to the host line up.
Some need to retire.