-
Posted in Forum: Customer Service
I don’t like the idea of Synchrony Bank taking over the HSN card. Seems like this will be the last time I buy something here, besides my bill is due tomorrow and I don’t know how to pay. Can’t find anything, try to log in to pay it and it says I have to contact my new lender, how do I do that. Ugh, feeling frustrated
Hello Everyone,
Oh no, I’ll have to totally disagree. My experience with Comenity was a workout. I’ve been with them for years, and while I had no problem other than paying the bill – lol. I believe they set cardholders up for failure, and I’ll tell you how. First, they did not have a “Monthly Recurring Payment” option. Comenity is my only card that requires you manually pay it each month. To add insult to injury, their system will only allow one (1) payment at a time. It would ruffle my feathers every single one of the 200+ times I had to visit their website over the last ten plus (10+) years. It’s too easy to forget a payment and hurt your credit score.I suggested the change and complained about it each and every month, to no avail. Why wouldn’t they want their payments?
It’s funny, I have to refer to my password book if I want to check on a Synchrony account. You set it up and NEVER have to worry about it again! I’m looking forward to setting up my HSN account with Synchrony. Good luck to everyone out their and GOD bless.