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Posted in Forum: HSN TV
I just saw a TV commercial for this game show. And this is season two.
“Grab your ribbons and get ready to rumble, because these competitors have zero chill when it comes to holiday hijinks in Wrapped!, an original gameshow from QVC+ and HSN+. Join host Ricki Lake each week and see 3 new crafty contestants come to bows as they fight to overcome unique gift-wrapping challenges, all in the hopes of winning $5000. Along the way, shop the fab finds, seasonal décor, and more you see on screen and check off a few names from your own shopping list. Get ready for a fiercely festive competition, only on QVC’s free TV streaming service, QVC+ and HSN+.”
QVC needs to adopt the online shopping platform of HSN as it is more user friendly.
I’d also tell QVC that Jane Tracey and Shawn K should take cues from the HSN hosts, esp. Callie and Sarah in terms of discussing the product and what is of interest to the viewers. If you want us to shop, then we need to know specifics on the products. These 2 QVC women are more interested in their own personal family stories, looking at themselves in the mirror or shopping while working, leaving the guest host to “sell”. Frankly, when these 2 are on air, I shut it off, as it’s a waste of my time. I prefer hosts like Amy, Leah, Jane and Pat who explain the products and make sure we know what we are ordering.
Odd, I’d think QVC would be equally interested as it would cut down on returns and add to their profitability which has sunk recently.
Just a point of view of a professional business person.
I understand about the move and changes but a lot of the host I’ve watched over the years I will
truely miss. Out of all the shopping shows HSN is the best then QVC . Love you guys . Good luck .
I agree. I have shopping rules I always follow. I don’t buy anything for which there is no price or anything I can’t see. Measurements, material and even description can unfortunately be “fudged”. QVC is beginning to do the same thing, making me wonder if they are trying some kind of experiment. I hope not.
I hope they don’t start sending hosts and crew to Italy and other places like QVC does. It causes prices to escalate. Their prices on QVC have become higher than what I find out in stores, even their clearance. I quit buying their clothes especially Denim and co. HSN still has great prices on many products. Even so, both have lost the practice of what the TV shopping started for which was great prices due to no overhead. Leave HSN more like it was traditionally supposed to be – more affordable. Good luck to the new adventure. Just remember customers keep you here.
I appreciate your quick response to my comment. I honestly have never had a bad experience with HSN CS in 42 years of shopping with you, so to get two in the same day, albeit very different, was odd and frustrating. I think the cancelling of the one product that I really wanted AND the fact that both of the CSR truly didn’t know what they could and couldn’t do…and had to have a customer guide them was kind of mind blowing. Neither were willing to listen to what I was telling them and both were (obviously) working from home, when they need onej on one guidance.
As for the $10 SK. Thank you. Not necessary but always welcomed. I am more concerned about your CSR getting trained correctly. Right now, they are following the horrible CS of QVC, not the great standards that HSN has always presented to me.
Thank you. I hope that these two CSR get their training that they desperately need. There truly is a problem when the customer knows more about their job than they do, and they are NOT in training and left on their own.
Good luck and thank you.
I gave up on HSN and QVC a long time ago. I do purchase from time to time the basics like a bra, Isaac’s pants and one or two other items. There are so many other online shopping boutiques that are so much better with their offerings, their shipping fees, and the returning of items. Just scout around and take a look. I am so glad I gave up on those two online shopping disasters. All the good designers and all the fashionable clothes are gone and what’s the point?
Posted in Forum: FashionThe models that guide my HSN purchasing decisions were left behind in Florida. Kenya, Carol and Victoria allowed me to see just how the clothes would look or fit on my body. This change will no doubt really limit the clothing that I purchase from HSN. Now I will have to go into the HSN Retail Store to try on things.
I have not seen any PA HSN TRAINED models that will convince me to make a clothing purchase. This is both serious and sad because I loved to purchase things for myself and others online. My daughter is also a focused HSN shopper that feels let down. This change/move may work out for QVC, but the HSN shoppers that I know are not impressed. Shopping on QVC.com is not an option for us.
I’ve been a customer since HSN’s inception (48 years). I hope this move can help save on overhead costs as we face a changing society with streaming and less cable TV usage. Originally customers held the choice to pick up at a local location or pay for shipping. I still own the first item I purchased (a gold ring, 14k that at the time I purchased for much less than it would cost today). Hoping HSN and QVC continued success after the closure of ShopHQ. Recommend Tik Tok and facebook videos promoting HSN/QVC and what about American Shopping Direct (or something similar) for a name change with QVC and HSN combined? Maybe pick up ShopHQ’s sellers (they had great products). Overhead and cable TV issues is a difficult hurdle. I have degrees and understand these hurdles. While ppl get rid of expensive cable TV, prices go up to businesses and consumers. Best wished.
I’m sad because I know it won’t be the same. I noticed you didn’t mention Bobbie as moving.. The only older host is Callie, which I love. I hope this doesn’t mean HSN isn’t getting faized out. ShopHQ just closed out this year. I like QVC & buy a lot from them, I do not like all their host Jane Treacy is one – talks tooo much. Just hope HSN doesn’t change by the big mega shopping network. PLEASE DON’T
Posted in Forum: HSN TVI have been shopping since the early eighties. I have shopped both HSN and QVC. Why have you deleted the product informaion, pricing and shipping from your new on air shows? How am I supposed to shop without this information? Is QVC trying to tank HSN?
I never could stand SHOPPING WITH QVC the worst customer service I’ve ever encountered, been a client of HSN SINCE 1978. When HSN joined QVC I was hesitate to remain a customer NOW that your moving in with them.. WE WILL SEE..
MY OPINION BAD MOVE..
I wish HSN and QVC luck. It’s a tough business. It’s either this or closing down probably. The nature of business all over is changing and we better all it up, like it or not. I’m hoping that the prices stop rising, and becomes more affordable. The economy is turning around, so we’ll see if that matters. There are some products I really like and will continuing shopping the sales and specials. Let’s make shopping tv great again!
Posted in Forum: HSN TVI’ve been shopping with you since 1982, when I lived in St Petersburg and used to pick up my purchases. So much has changed. I will miss so many of the hosts and models. Pennsylvania? Leave that to QVC!
I also looked to Kenya for size and fit. HSN keep up! Well, I can only hope for the best! Think I’ll be saving some money!! That’s not bad!
Moderator- 06.28.25 10:53 PM
Hi @tracynjoe64
We are relocating our operations to our corporate headquarters in West Chester, Pennsylvania, already home to our sister brand QVC. This move gives our team access to world-class studios and cutting-edge technology, so we can keep making your shopping experience better. We’re investing to bring you a wider variety of shows and videos in more places—including TV, social media, streaming, our own website and app, and others – more seamlessly than ever before.
-Joel