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Posted in Forum: Health & Wellness
No Today’s Special in months; no new items for spring when everyone else is starting to show them; they’re only showing clearance items. To me, this looks like Slinky will be gone soon. I for one will be very upset
Posted in Forum: FashionIs it just me? I cannot stand the voice of the Slinky vendor, have to turn the channel whenever she is on.
Posted in Forum: Customer ServiceI’m sorry about your huge charge for returning an item. I learned that too! I had two Slinky outfits I needed to return after Christmas. Noticed they are charging $7.50 per package even though I have the HSN card & the outfits were only $20 each.
I won’t be buying anything anymore from HSN or QVC. I’m done. Good luck to the rest of you. That used to be a perk of having an HSN card. We can thank QVC for this. Former customer for 25 years ,DonnaPosted in Forum: HSN TVI have had my HSN card for years and one perk was no charge for returns. No one mentioned they changed this policy. I was a regular customer for 25 years. Now I have to pay $7.50 to return a slinky outfit that is not my style. I’ll keep it and run errands in it w my coat on! I won’t buy anything from HSN again. Donna J Schweitzer
So disappointed w HSN since QVC bought them. I’m done!Posted in Forum: Customer ServiceHow does one communicate to a brand
representative… specifically SLINKY?
I want to request more colors of a specific skirt and I have no idea how to get my message to the right person. Thanks so much for your help.Posted in Forum: Customer ServicePurchased an “as is” Slinky set. Arrived today but it has dozens of spots on it. Called customer service to return. Even though the description of this as is item plainly states that “standard return policies apply”, turns out to not be the case! Spoke to two different agents. Both confirmed I am stuck with paying shipping BOTH WAYS for this defective product because it was as is! Really HSN? Do you really think folks are willing to gamble on buying pre-returned items when they realize you don’t bother to inspect them before reselling them and that the customer assumes all responsibility for all receiving and return costs??? This is incredibly disappointing. Been shopping with you guys for over 20 years. I’ve spent thousands $$$ buying your products. Guess it’s time to part ways. This is a horrible way to treat your customers!