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HSN received my returns approximately five or six days ago. I always keep documentation. I can only imagine the mountain of returns that they incur. However, if I do not receive credit for these returns yet so within another week or two (I consider that “patient”), I will be contacting HSN. I will be more than happy to provide them with PROOF OF DELIVERY for each return package. One of the returns that was delivered was their error. I ordered a bedsheet set and the wrong color/print was sent. The other day I received the “replacement” and it was ONCE AGAIN the wrong color/print, so I had to call HSN and send that one back as well. That particular one has not been delivered yet, but I will be checking (using the tracking number that is printed on the copy of the return label utilized). The other package that I returned to HSN contained two Colleen Lopez blouses. I ordered my usual size, but these blouses have the weirdest fit. Most women are not shaped the way these blouses are made. I am not keeping blouses that I cannot wear and cost about $50 each plus postage and tax. Will not be ordering anymore Colleen Lopez clothing. No way! In conclusion, I will deal with HSN and, hopefully, not have to deal with Synchrony. Synchrony is not what I call a consumer-friendly bank. Husband had a card for a home improvement store (starts with “L”) and Synchrony ticked him off so bad that he ended up cutting up that credit card …. but that’s another story by itself. Lol! I might be doing the same before it’s over? Don’t know yet.