Forum Replies Created
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HSN’s Conditions of Use protects them from inadvertent errors in advertised prices.
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Thanks again @hsn_krissy! They started coming again yesterday.
A Comcast employee suggested I contact the Comcast Security Assurance to have the emails whitelisted, but I haven’t done that yet, but I might. If there’s some issue between HSN and Comcast that causes this email problem, that sounds to me like something that needs to be worked out between them.
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I still haven’t received any emails. 🫤
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My HSN emails stopped again. On 7/11/23, I accidentally marked an HSN TS email as spam. As soon as I realized it, I went into my spam folder and marked it as not spam, but I haven’t received any HSN emails since then.
On 7/13/23, I looked at my preferences in my HSN account. The check marks for emails had been removed, but I didn’t remove them. I rechecked them, but that hasn’t restarted the emails.
I don’t know if the problem lies with Comcast or HSN, or if there’s some kind of disconnect between the two. I also don’t know what triggered the issue back in March. If I marked an email as spam back then, I wasn’t aware of it.
Thanks for your help!
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Colleen hasn’t been a host in over a year.
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@hsn_krissy
I noticed today I received at least three promotional emails, for Clinique, Andrew Lessman, and Signature Club A. Hopefully I’ll see a TS email in the next few days. Thanks so much!-
There’s a TS email in my inbox the morning. 👏
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I press the exit button and it goes away. It doesn’t mess with my remote though. I have the microphone disabled because I don’t talk to remotes. I have Xfinity X1.
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Check to see if you can write a review now. I’ve been checking every so often since I called, and today I’m no longer getting the error. I don’t know if it’s been fixed for just me, or also for all others who might have been affected by the same glitch.
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That’s happening to me too. I called the number shown in the error message yesterday, 1-800-933-2887. The rep put me on hold to check with someone else, who wasn’t able to see why there was a problem. They had to refer it to their systems people to look deeper into what’s causing the problem. Evidently it’s not something that can be fixed instantly. Call them and let them know it’s happening to you too, and tell them what the message says.
I get the error when I click the Write Review link whether it’s in my order status or on the item pages. It happens on three different computers (clearing cache and cookies doesn’t help), and also on my Android phone. So the problem is on their end, not ours.
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She didn’t lie. Many items only have a limited number of Auto-Ship available. They obviously sold out since the time of that presentation. It’s no different than a size, color, or flavor of something being sold out.
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Perhaps Bobbi Ray isn’t interested in having her own line.
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It’s not his responsibility, and he can’t give out medical advice. It’s the patient’s responsibility to tell their doctor what they’re taking. It’s the responsibility of the doctor and/or the lab to tell the patient what to do and not do before a test or surgical procedure.
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😁👍
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@nakita After stating that I already contacted CS three times, and my post here being the fourth time, I didn’t expect to be told to contact them a fifth time. I haven’t done that yet. I see there’s a post from February about customers not receiving confirmation emails, but that it was resolved. Well now some of us are receiving nothing but confirmation emails, so maybe another problem was created.
https://community.hsn.com/forums/customer-service-help-support/no-email-confirmations/1129388/