Forum Replies Created
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I am so sorry there is a problem with your order. Thank you for bringing this issue to our attention. Your feedback will be passed along.
Regrettably, a recent order for Beekman hand cream could not be located in your order history. If you still need assistance with the order, please email the order number to hsnsocialcare@hsn.com. -
Your auto ship for Crafter’s Companion Craftganza At Home AS has been cancelled. You may re-open the it within the next 180 days. Please let us know if there is anything else we can do for you. Have a great day!
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I am so sorry you received an error message when trying to track your recent orders. Updated tracking information will be available after the shipment has moved. Thank you so much for your understanding.
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Hi @ebony46!
Thank you so much for your kind words. Your feedback has been passed along! We appreciate you!
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The following sequence is recommended:
1. Cleanser
2. Toner/Essence (optional)
3. Lancôme Advanced Génifique Serum
4. Other Treatment Serums (Vitamin C, Niacinamide, Peptides, etc.)
5. Nakery Collagen Cushion Pressed Serum
6. MoisturizerHope this helps!
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@workingmomny + Everyone
Hey there! Thank you for bringing up HSN’s fashion selection. The easiest way to check on our hottest new arrivals is with this link.
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Thank you for your feedback about item 920-398, the DG2 by Diane Gilman Multi-Stripe Rib Knit Tunic. You’re right that the name only tells part of the story. The bold color-blocking and dramatic shark-bite hem bring this tunic’s personality to life, making it much more than just stripes. Thanks for helping us spotlight what makes this piece special! You can order it here.
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I am so sorry the item was returned back to you and that you did not receive the level of customer service you expected when you called. We would love to check on the order. Please email the order number to hsnsocialcare@hsn.com. Thank you!
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@l0763g and @angie0215
Your feedback has been passed along. Thank you!
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I am so sorry that Crafter’s Companion is not scheduled. Please check the program guide often for their next appearance.
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Thank you for your feedback. It has been passed along.
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Yes, that is correct. The shipping charges for all eligible orders will get adjusted and finalized at midnight to reflect the shipping promotion. Hope this helps!
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I am so sorry that the description and size chart is missing from item 932989 DG2 Mock-neck top. I have requested for the information to be added. The item page should be updated within the next 72 hours. Thank you so much for letting us know and for your patience!
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Thank you for your feedback. It has been passed along.
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I apologize for the inconvenience. I have reviewed the orders and noticed that the sales tax is still being applied. I have requested for the sales tax to be removed on those 3 orders. The request will be processed within the next 3 business days. Thank you for your patience.