Forum Replies Created
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The following sequence is recommended:
1. Cleanser
2. Toner/Essence (optional)
3. Lancôme Advanced Génifique Serum
4. Other Treatment Serums (Vitamin C, Niacinamide, Peptides, etc.)
5. Nakery Collagen Cushion Pressed Serum
6. MoisturizerHope this helps!
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@workingmomny + Everyone
Hey there! Thank you for bringing up HSN’s fashion selection. The easiest way to check on our hottest new arrivals is with this link.
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Thank you for your feedback about item 920-398, the DG2 by Diane Gilman Multi-Stripe Rib Knit Tunic. You’re right that the name only tells part of the story. The bold color-blocking and dramatic shark-bite hem bring this tunic’s personality to life, making it much more than just stripes. Thanks for helping us spotlight what makes this piece special! You can order it here.
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I am so sorry the item was returned back to you and that you did not receive the level of customer service you expected when you called. We would love to check on the order. Please email the order number to hsnsocialcare@hsn.com. Thank you!
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@l0763g and @angie0215
Your feedback has been passed along. Thank you!
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I am so sorry that Crafter’s Companion is not scheduled. Please check the program guide often for their next appearance.
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Thank you for your feedback. It has been passed along.
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i apologize for the inconvenience. We were unable to get authorization for the price adjustments. For more information please email hsnsocialcare@hsn.com. Thank you!
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I am so sorry for the inconvenience your experienced during the return process because of fading labels. That is not the experience we want you to have. Your feedback is important to us and will be passed along. If you still need assistance with a return, please email the order number to hsnsocialcare@hsn.com.
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I am so sorry you were charged for shipping when you ordered item 902056 Rarities Gold-Plated Necklace. Because the order has not been finalized yet, I was unable to refund the shipping charge of $5.50. Instead, I applied it as Spendable Kash to your account which can be used immediately and will expire on 9/16/2026. Hope this helps!
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I am so sorry there is a problem with the app. Please restart your phone and reinstall the app. Hope this helps!
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Thank you for your feedback. It has been passed along.
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I apologize for the inconvenience. I have reviewed the orders and noticed that the sales tax is still being applied. I have requested for the sales tax to be removed on those 3 orders. The request will be processed within the next 3 business days. Thank you for your patience.
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I am so sorry a late fee was applied. I wish I could remove it myself. Please reach out to Synchrony bank for assistance. 877-490-1787 (7am – 1am ET).
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I am so sorry you were not notified of the delivery. We are glad your neighbor assisted you with the order. Your feedback is very important to us and will be passed along. Thank you for sharing your thoughts!