@Everyone

Thank you so much for your kind words – it really means a lot!

@marin7s

DG2 virtual stretch boot-cut jeans are very comfortable and look great. I found some on clearance in grey here. Colors are not released during certain months. Hopefully, more will be restocked soon.

• This reply was modified 2 weeks, 5 days ago by  hsn_timo.
• This reply was modified 2 weeks, 5 days ago by  hsn_timo.

@steelmagnolia57

Thank you for your concern about Sarah Timm. Please be sure to follow her personal page for updates. https://www.facebook.com/sarahtimmhsn/
Sarah is scheduled to host the followed shows:
Thu, Jan 22, 7-8a ET – Rise & Shine Savings – Jaclyn Smith Fashions
Sat, Jan 24, 8-10a ET – HSN Today with Friends – Weekend Edition
Mon, Jan 26, 12-1p ET – MarlaWynne Fashions

@ultraviolet008
Great news! Your orders for item 922974 Rarities Gold-Plated Colors of Sapphire Ring have been delivered today.
The {ColoredGem} Rarities Colored Gemstone and Diamond “Evil Eye” Ring has been shipped and we will know the exact delivery date within the next few days. You will receive it at the latest by 12/24/2025. Please let us know if there is anything else we can do for you.

@beth62
We are so sorry you did not receive your order for item 878-046 G by Giuliana Black Label Faux Leather Puffer Jacket placed on 12/05/2025. Your order could not be fulfilled and has been refunded. I apologize for the inconvenience. The refund amount of $12.95 will post within 72 hours to your original payment method and the remaining flex payments have been cancelled.

The majority of the other orders have been shipped. Please let us know if there is anything else we can do for you.

@undawnted

We are sorry you did not get the lowest price when you placed your orders. Would you like to receive a refund to the original payment method or spendable kash?

@hwdorlando

We are so sorry you are experiencing difficulties with the Arcade. Please try using a different browser.

If the problem persists, please provide us with the following information:
What browser you are using?
Does the problem affect all games?
Are you able to access the main arcade page?
What happens when you are trying to play a game?

We are looking forward to your reply and will forward the information to our arcade department.

Thank you for the compliment. We will pass it along!

@wil64

I am so sorry you have not received your order. The items are being shipped from the vendor and not directly from an HSN warehouse which impacts the fulfillment process. There has been no movement since 12/1/2025. After 15 days if there has been no movement, we consider the order lost according to our policy and you will be eligible for a refund or replacement. Please reach out to us again on 12/15/2025 and let us know your preferred solution. We apologize for this inconvenience and appreciate your understanding and patience.

@sunshine

We are so sorry about the shipping prices. Your feedback will be passed along.

@mikehoncho
We have submitted an unsubscribe request for the email address that is associated with your community account. Please allow for up to 10 days for changes to take effect.

@48726

I am so sorry the matching jeans are not available at the moment. You can find our selection of available DG2 jeans here.

@ym222

I am so sorry there is a problem with item 901522 Sharif Legacy Bedazzled Strap Leather Crossbody Bags. That is not the experience we want you to have. Regrettably, the bags do not come with a manufacturer’s warranty. The best course of action would be to take advantage of our Holiday return policy. “Most items purchased between September 19 and December 24 can be returned as long as the item is postmarked by January 31, 2026.” Please let me know if you need any return labels.

@alln!

We are so sorry that you have not received your orders yet. Because of your large number of affected orders, we researched the issue with our fulfillment department and received an update.
Our shipping partners are experiencing transit delays in impacted areas as a result of Winter Storm Bellamy. Please continue to use your resources to track shipments for customers who may be experiencing delays due to the inclement weather. All impacted shipments will be rescheduled when it is safe for the carrier to resume service.

UPS services across the United States have been impacted by Winter Storm Bellamy. While UPS facilities are providing pickup and delivery services as conditions permit, some delays are possible. Additional disruptions in UPS’s air network are expected due to severe winter conditions affecting the Louisville, KY Worldport operations, UPS’s main air hub in the United States. Although the customer’s final location may not be impacted by adverse weather, the movement of packages in the network may be delayed by conditions in other areas.

FedEx has activated contingency plans to mitigate impacts from weather disruptions at the Memphis, TN and Indianapolis, IN hubs. Potential delays are possible for package deliveries. FedEx is committed to providing the best service possible. There may be different levels of impact depending on selected services, city, state and ZIP Code.

We are very sorry that there are many orders that have not shipped yet. However, several were shipped out since yesterday. If you haven’t already, you should receive the shipping information with tracking number soon. Thank you so much for your patience!

@ghostorchid

We are so sorry that your order was cancelled and that you did not receive an immediate refund. The funds will be released by your financial institution within the next 3 – 7 business days. Feel free to reach out to your bank to inquire about the duration of held funds. Please let us know if there is anything else we can do for you.