I understand your concern, but don’t worry. UPS will update the tracking info as soon as possible. Nonetheless, we still expect to deliver your order no later than 5/3.

I’m so sorry to hear that you had a disappointing experience, @tequiza23! Please know that I’ve passed on your feedback to the right team, and they’ll be looking into it to see how they can improve things. We really appreciate you taking the time to share your thoughts with us, and we’re committed to making things better based on your feedback. Thanks for being such a valuable member of our community!

I’m sorry to hear that you’re experiencing the same issue, @hipandover50. I’ve forwarded your feedback to our IT team, and they’ll take a closer look into the issue to see if they can come up with a solution. In the meantime, I suggest clearing out your temporary internet files and cookies in the browser. This might help fix the problem.