Forum Replies Created
-
Hi @conuremom. We understand how important it is for taxes to be calculated accurately, and we apologize for any confusion this may cause. The tax amounts displayed online are estimates and can vary based on state regulations and the specific items in an order. If you notice a discrepancy or believe sales tax was applied incorrectly, please contact us so we can review the order and share your feedback with our team. We can only confirm whether an error occurred after it has been processed, but we’re always happy to help investigate. If you’d like us to research a specific order, please send the details to HSNSocialCare@hsn.com, and our team will be happy to take a closer look. For detailed tax questions, your local tax authority can provide the most accurate guidance.
-
Hi @ceejayp! We’re so sorry size 12 wasn’t available in the TSV. 💙 We truly appreciate your feedback and will be sure to pass it along. In the meantime, you can use the filters on HSN.com to shop by size, brand, and more. Thanks for speaking up, and we hope to see more size 12 options in the future! 😊👟✨
-
Hi @nlhill. 💖 Are you referring to the Curtis Stone 0.8-Quart Butter Warmer with Lid, item 926325? At this time, we don’t have any information on whether an induction-compatible version will be available in the future. We’d recommend saving Curtis Stone to your Brand Alerts from Communication Preferences under your account and checking back from time to time for new additions and updates. Thanks for sharing your interest! ✨😊
-
Hi @rbloved! 😊 Thank you for bringing this to our attention. We’re actively looking into this. In the meantime, we’ve added $5.50 to help cover the shipping and handling for item 846-973. Please use it towards a future order within 60 days. We appreciate you reaching out and helping us identify this issue. 💙 Please let us know if there’s anything else we can assist with! ✨
-
I completely understand, @phantomsrose! 💜 Adrienne has been a longtime favorite, and many customers miss the longer visits and classic makeover segments. Thank you for sharing your thoughts and feedback. We always appreciate hearing what our viewers would love to see more of! ✨😊
-
Hi @uno. We’re thinking the same thing! 😊 If you’re almost out, please keep a look out and keep checking in. If you’d like to check on availability or have any product questions, you can always contact Andrew Lessman’s ProCaps Laboratories at 1-800-800-1200 or 1-800-808-7311. 📞
Also, Andrew will be live on July 26 starting at 7:00 AM ET and again throughout the day on July 27. 🎉 Be sure to tune in!
You can always stay up to date with your favorite vendors by checking the Program Guide under the Watch section on the HSN homepage. 📺✨ Happy shopping! 💜🛍️
-
I am so sorry the concern has resurfaced, @ennui. Since the issue has returned, can you confirm whether it’s limited to the forum? We’ve seen cases where VPNs or security software affect the forum verification process. We appreciate your continued engagement and apologize for the frustration this has caused.
-
Hi @karen16 & everyone, thank you for your sweet comments about Debbie! We’re so glad she brings smiles and laughter to your day. We’ll be sure to share your kind words with her and all the wonderful feedback we’ve been receiving. 💙
-
Hi @willow7, we’re so glad you’re enjoying your Nina Leonard dress! Thank you for your suggestions regarding elbow-length sleeves and the panel skirt design. We’ll pass your feedback along to our buying team. ✨
-
Thank you for your feedback, @alexandria70. We saw your other comment as well and will be sure to include these suggestions together. We’re glad you love your DG2 embroidered jeans, and we’ll share your feedback about more breathable fabrics like cotton and viscose, as well as your preference for simpler embroidery designs, with our team. 💙
-
Thank you for being such a loyal DG2 customer, @kelly259! We appreciate your feedback regarding pricing and understand that value is an important part of the shopping experience. We’ll be sure to share your comments with our team. Thank you for watching and for taking the time to share your thoughts with us. 💙
-
Hi @alexandria. Thank you for your feedback. We’re glad to hear you enjoyed Antthony’s designs and found a favorite in your Diane Gilman embroidered pants. Style preferences vary, and we appreciate your comments regarding current fashion designs and embroidery details. We’ll be sure to share your feedback with our team.
Thank you for being an HSN customer! 💙
-
Hi @deedeecee. Stay tuned! The M. Asam Beauty Celebration kicks off today at 1 PM and continues throughout the evening. While we can’t confirm if or when sold-out items will be restocked, we recommend saving them to your Favorites so you can easily keep an eye on their availability.
You can also explore your favorite shows and check host schedules by visiting the Program Guide, located under Watch on our homepage. Happy shopping! ✨
-
Hi @anne53. Thank you for sharing your feedback. We’ll be sure to pass it along.
-
Hi @knowles3105. 💕 At this time, we’re not aware of Tracfone leaving HSN. In fact, Tracfone is currently scheduled in our Program Guide on July 12, with shows beginning throughout the day. You can find the Program Guide on our home page under Watch for the latest schedule details. 😊