@lucybelle3, so sorry to hear about this. I’ve waived the EZ Return Label cost on the order for you, so if you’d like to return it, there will be no cost to you.

@daveon1628, for assistance with your account, you’ll need to reach out to our Verifications Department at 800-436-6767 (8am to 5pm ET).

@elle565, I’ve checked into the return in question, and do show that the $43 refunded to Spendable Ka$h was the refund for the order, minus the return shipping and original shipping costs. The Spendable Ka$h amount was since used on a different order that you made on your account.