Forum Replies Created
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@ennui, sorry for any confusion! The promotion is running until midnight ET tonight. 🙂
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Hi, @mezze. So sorry to hear about the issues with your Improvements Bistro Table set! The care tips listed on our site do recommend storing the item inside during times of prolonged bad weather. For your convenience, I’ve listed the care tips below.
“To clean the bistro set, wipe with damp soft cloth. Do not use harsh or abrasive chemical cleaners as this may damage the bistro set. The bistro set can be easily disassembled when needing to transport to another location. When placing hot drinks on the table, it is advised to use a coaster. During times of prolonged bad weather, it is recommended to store the bistro set indoors.”
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@jmc1365, happy to help. I’ve just issued a refund for the difference in cost back to your original method of payment. Please allow up to 3 business days for the amount to reflect on your card.
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@9272, if you reach out to us at HSNSocialCare@hsn.com with the order info, we’ll be happy to see how we can help.
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@poor_shipping, we’re truly sorry to hear about your delivery and return experience with your iMAC. Please reach out to us via email at HSNSocialCare@hsn.com with your order info, and we’ll be happy to look into this with you.
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@charliek, sorry for the frustration. We’re working on getting the accounts banned that are posting the spam in our Community and looking into preventing this in the future.
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@wiscwinter, they would be packaged together for shipping.
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@rbloved, sorry for the inconvenience! Can you let me know the item numbers you’re not showing the Free Shipping promotion on, so we can let our web team know?
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@theshopper4, typically if the host is wearing any HSN items during a show, their available clothing pieces will be listed on the “Items Recently Aired” page.
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@ladiebiker, sorry for the frustrating experience! We’ll be happy to issue a refund for the coupon amount on your order, however we need to wait until the order ships and the charges settle before we can issue the refund. If you can let us know once you receive your shipping notification, we’ll be happy to issue a refund for the coupon amount.
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@jadiva, sorry to hear you were having trouble using the coupon! Can you let me know the item number you were trying to order?
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@jmc1365, the order is showing that it was shipped on May 29th, however the tracking information isn’t showing any scans by UPS. It’s possible they may have missed the tracking scans on the package. If he order doesn’t arrive by your expected delivery date of June 6, please let us know, so we can assist further.
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@hwdorlando thanks for the kind words! It’s always a wonderful feeling when you find the right clothes for you! <3
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@diane17lynne, I don’t see anything scheduled yet on our Program Guide, but the programming only goes out a few weeks in advance. If you search “crafts” on the Program Guide, it’ll list any upcoming craft shows once they’re added to the programming. 🙂
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@bibi502, the refund amounts are listed below for your convenience. The refunds were sent back to the original payment method for the orders.
$34.50
$14.54
$9.98
$9.98