Just checked out qvc website and they are launching andrew lessman as a returning vendor- and so it begins- they are slowly moving the most valuable vendors to qvc so they can end hsn

hi there, I used a return label from hsn to return about 14 items. The package was picked up by USPS on February 6-I used the tracking number for the innovations return and it shows it did not get the package until the 10–now it has been sitting there in grove city or something since then. Today it the 16th. How long does this normally take. I had marked alot of my return labels for exchange and some for return where product is out of stock. I am thinking by the time this gets to hsn the items I wanted to exchange will be out of stock.
the tracking number that I think was on the package is this: 92023999991056574028090169

Same happened to me-the non stick was crazing and peeling and the warranty company diddle -arted around until the warranty date expired- received an email that the 1 year expired-never acknowledged my defect filing – said it was never received.

Me too!-started with 2 everyday pans -was a tsv- garbage – after you have used them a couple times everything sticks- they replaced one of those pans. Then, like you, i bought a whole set -my sauce pans are no longer flat on the stove top. My 13 x 9 has rusted, the cookie pan has warped and rusted and the 3 quart is also not flat and i had to throw it away- i guess if you use them every once in a while or are demoing right out of the box they are fine- they last about a year if you use everyday. Any non stick granite surface from the discount buyout stores will work just as well