Forum Replies Created
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Thank you Customer Service.
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I am still seeing sales tax on the 3 easy top orders for 8/7 on my order status screen as of this morning. That day also was part of the tax free weekend.
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I agree. Pricing is out of control and flex pays are getting fewer and quality going down.
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One of the items in question is 924390.
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Live stream still not working right on mobile app.
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Again this evening trying to live stream Doll 10 on my mobile HSN app and when I try to order an item I keep getting the message it doesn’t recognize item # and the stream comes and goes. So very frustrating when trying to see demos about products. Please fix this. As others have said this mobile app needs serious help. I’ve restarted cell and uninstalled/reinstalled and I am tired of doing that because that never helps. This happens way too frequently.
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I usually don’t like to post because everyone has their own opinions. After reading these comments about DG2 sizing I am glad to know it is not just me who has been a long time customer of this brand and also have jeans in my closet from 12 to 16w. I always knew my size before and now it is a guessing game with multiple returns for sizing. Recently on one of the shows Sam said he has read the comments about sizing and he said nothing has changed at the sewing factories for how these are sewn. I don’t see how that can be, especially when you order more than one of the same style and they all fit different when tried on. Please remember why this brand was established. Yes, some of us are much older than others but the fit was always good before. If these comments are read by this brand I would like to comment or should I say make requests for two other suggestions. Please make more V neck tops and enough already with sequens on everything lately. Even the embroidery has sequens. I know it is popular now but not everyone wants it on most items shown lately.
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Still not working today.
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Thank you.
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The same thing happened to me. I ordered 5 pieces of Radiance by Absolute and was charged $17.50 in shipping charges. While I appreciate the fact they all arrived at the same time they did arrive in one small feather weight envelope and the cost seems unjustified. I know everyone says costs are increasing but everyone seems to use that excuse for justification and in my opinion that is just wrong and not fair.
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Why are there still product descriptions and sizing guides missing from some new DG2 items?
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Still happening. For example 932989.
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I am still seeing the sales tax on all 3 of the easy top orders for 8/7 on my order status. They were not 0.00 out. Can you please double check that again and have it corrected? Thanks.
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During live stream on the HSN mobile app it sometimes goes into a stalled screen when I try to unmute sound and turn off CC with screen going blank like it’s trying to figure out what to do. I have an android device and it only happens sometimes while trying to watch a show I like. I have uninstalled app and reinstalled and cleared multiple times. Time of day varies
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This is happening again this evening. None of your suggestions help. This happens too often and these same steps shouldn’t have to be completed this often. It does not appear to be on my end. The mobile app live stream needs work.