I have received similar unhelpful messages several times. I was advised to consult customer service or the social team for actual info, but that really should not be necessary.

That is indeed a sad state of affairs, that two customer service reps felt that a throw could be around the size of a dish towel (although the 7 inches high is another puzzler). Maybe they need to take their eyes off the script and use their brains.

Thank you very much for responding. I do know that tracking is not available the same day a product ships. But yesterday, for instance, I received a package that had the same non-helpful message that I quoted above. In the future I will certainly check ups.com tracking.

Before there was Iman, there was Terry Lewis. She was both an on-air host and a designer.
She had terrific outerwear, including a full-length leather coat. Of course I still have it.

I agree. I was hoping for at least one more good coupon on this the last day of the month, but no.

She still has some products for sale at the shophq website, plus of course her own website. I agree that she has some very good products, for instance the copper p serum, but in general I think she came out with too many and it became confusing for customers.

Things went downhill when Mindy Grossman left and they bottomed out when QVC took over.
There just aren’t enough good fashion lines being offered here anymore.

I didn’t see this unwarranted exhibitionism, but it is certainly stunningly inappropriate. Poor judgement to let that go on.

The ONLY time one should order AL products here is when they are discounted with free shipping for one of his monthly appearances. That usually lasts for several days. Every once in a while it will be for a whole month. Otherwise his prices are higher here than at his website or on Amazon.

I wish he would address the issue of ALL the products that used to be in the packets on autoship and what we should be using now. I had subscriptions to four of these products and have been scrambling to figure out what to buy instead. I am surprised and disappointed that he has failed to do this.

Currently the two options seem to be the Elite 100 (I am trying this one) or the Multivitamin Complete.

Yes, they are being discontinued because he is no longer selling the products that come in those little purple plastic packets. I believe he decided to eliminate that packaging for environmental reasons. I also have subscribed to the Women’s Complete and three other products with the packets on auto-ship. I was hoping he would offer an alternative product that had the same ingredients, but I don’t think this is happening; at least it has not so far. I think we have to find our own replacements from his existing inventory. I suspect that the Women’s Complete will be tricky to replace. It is rather annoying, but I understand why he is doing it.

As far as clothing goes, they have never come near to replacing Randolph Duke, Diane von Furstenberg or Terry Lewis.

Thank you! I was really hoping to restock the ChocoNuvo soon.

I have many pieces of Susan Graver clothing and not a single one was manufactured in the USA.