Thanks, @55mitch. 🙂

@ennui, I’m glad you see size and fit charts, and I’m trying to figure out how accessing the HSN site a certain way would cause the size charts to disappear. Do you have an example of how this might happen, because that would help everyone who has needed the charts but hasn’t been able to find them. Given how long people on this thread have been complaining — plus @hsn_lynne‘s response that HSN had escalated this problem — it’s more likely to me that HSN recently followed through and was able to restore some (not yet all, but getting better!) of the missing charts. This is the action that we shoppers are looking for (only faster, please, when the complaints start coming in!). After all, HSN, we’re sitting here wanting to buy something from you — wanting to give you our money — and your part is to make the online shopping experience as easy and comfortable as possible. That includes complete information regarding measurements, fit, fabric, washing instructions, etc. We can’t feel the item and read the care instructions, and we can’t try it on.

Thank you.

I’d call Curtis Stone Customer Service to ask that question and see what they can do for you. If your HSN purchase is recent, you can call HSN Customer Service about a replacement. When my Mini Multicooker had lived a good life for three years but the buttons stopped toggling through, I bought a replacement on eBay at a great price. It’s doing fine.
Good luck!

Hi, mytime,
I saw a thread today in the Community that the 5 Essentials Creme is back in stock. I’m disappointed that HSN did not respond to this inquiry here on the Customer Service thread, but glad I happened to see that it’s back in stock. Good price, too!