Sashara, don’t apologize. You are entitled to feel as you do, especially if you have spent $’s with HSN. I agree I don’t like the changes, but as noted above, HSN is a retailer. All retailers are having problems. Listen to news or read online. It seems everyday a retailer is closing its doors. I knew when HSN moved its production to PA, the hosts were going to change. QVC hosts are not the same and since they are moving into their facility, it makes sense that HSN hosts are going to be more like QVC hosts. They want to keep their jobs. It is going to be more competitive. That is not to say that QVC hosts are the be all and end all. They are not. Most of the good hosts on QVC are gone. My suggestion is to just evaluate the products. If you like what you see, buy it. If not, move on…just as if you were entering a brick and mortar store. If you enter a store and they do not have what you want, you move on to one that does.

Great news. I have clothes from their line from years ago that still look great today.

I did chuckle about the airport observation, but she does have right to express her own opinion, especially if she has spent a lot of money over the years. The whole change is a bit upsetting to long time customers. I, for one, think they will be swallowed up by QVC. The fact, is except for checking the TSV’s, I don’t much care with all the other avenues to shop. I have been a customer since 1989. Gone are the days of relying on the novelty of watching tv presentations. Most people don’t have the time. Most people want variety and I am not seeing that on either channel, when I do check in to see. When QVC first began you could trust the presentations to be what they said they were. I have things from my early purchases on QVC that have lasted decades. I don’t trust the presentations any longer. I buy what I absolutely know won’t disappoint. I don’t try anything new.

A recent order of mine took longer than necessary to arrive. However, for the majority of items, my orders arrive on time within the stated week or so. I live on the east coast so this may factor into the situation. I have stopped ordering from both channels for the most part because of shipping charges and the prices are not very competitive. It has to be something very unique for me to purchase.

Thank you. I have been saying this for years. Unfortunately, there are still many viewers who think that celebrity any thing is actually being overseen by the celebrity. I am sure that some of the celebrities maintain a level of control, but most of them do not.

I have been a member since 1989. I understand the frustration of long time buyers. It is a different culture and, speaking for myself, my tastes are quite different from that which is being presented today. In 1989 shopping modes were quite limited. Today, we can pretty much shop anywhere for the best prices and styles. To each his/her own, I guess.