Karen16,

I agree with you and I admire your honesty.

I have rec’d similar tracking information regarding my orders. What I did was go to UPS.com and enter the tracking number and it gave me some idea of my packages arrival. There is no excuse for the package being thrown and breaking your window. I cannot say that I have a problems with HSN orders. My UPS deliveries from HSN are usually quite on time. I have had problems with Amazon and tracking some their third party vendors. I know this is no answer, but honestly I try to either combine my orders for less trips to my home or refrain from ordering what is not essential. It is disheartening, though.

It is funny. I was just thinking about this during the weekend. For decades I relied on HSN for my Christmas/holiday needs. I always found QVC overpriced. Yes, they have variety, but what’s the point if things are generally overpriced. I haven’t purchased much from HSN since the move. I still continue to purchase my vitamins and a few cosmetics items that I have been using for years. I enjoyed switching among HSN, QVC and Shop HQ. All three channels had their specialty and it was nice doing business with them all. I don’t feel one channel gives me many options for buying. Not sure if this is a result of the move or the economy. I have been exploring other vendors to fill the void.

Some hosts I like. Some I do not. That was the case before the transition to PA. Some people I gravitate towards while others I do not. I miss certain hosts that did not move to PA. I wish them well. After the initial cut off, I do not think they are losing any sleep over it. I wish things were the way things had been. Unfortunately, every aspect of life has changed or is changing. I don’t find anything that terrible that I would stop watching completely. On the other hand, I am not really doing much shopping because of lack of interesting products. I am starting to see some return to the way it was. I think, however, it is unrealistic to expect anything in life to return to the past. My only observation is that I would love to see new and different products so that I can do some shopping for the holiday season.

I did not hear the comment. Any inappropriate comment regarding someone’s background is unacceptable. Regarding her products, I have used some of her products for years. The ones I use are fine. There are probably better products, I just need to research them. As far as her retiring, she will be doing her thing until they discontinue her line. If there was not a market for it, they would not have her on, I guess. Sorry you felt hurt by her remarks. I have been offended by other hosts. I just turn them off.

Shipping to my area has actually improved. It was never really bad, but since the move to PA, things arrive quicker.

Actually, I don’t think anyone is trying to drive HSN out of business. I think the long-time customers, such as myself, have expected and rec’d such great customer service and high quality from HSN. It is apparent to me and others that something has changed. I don’t buy much anymore and that is not by choice. Perhaps this is all part of the transition. I hope so.

Valerie announced on Instagram about working with Skip and Perlier. I miss Valerie. I hope she succeeds. Unfortunately, I missed her presentation. I look forward to many other shows with her. Her success will probably lie in large part to the hosts who work with her. Perhaps next time she will be paired with a better host and be able to shine thru.

Thank you for sharing this information. I did not know. I, too, hope he finds peace in the memories he shares with family and friends.

I am sorry others are having trouble with their orders since the move to PA. I can honestly say all my orders are arriving ahead of schedule. No complaints in that department. Thanks.

I can see both points of view. Quite frankly, I can live without the cards and reading the glowing remarks. Personally, with all products, I tend to read the negative reviews. In a lot of cases, they are the most honest and may hit on something I need to know. On the other hand, they do have to fill the time up with something.

I cannot speak to CS since I have not had to communicate with them. I have noticed that shipping has much improved (at least for me) since the move. My orders arrive ahead of schedule in most cases.

I have stopped watching and, for the most part, stopped buying. It is not so much because of the hosts as much as it the product line up. The only thing I do daily is check the TSV.

I understand what you are saying as I have medical issues, too. I have found other sites that are as good, if not better, concerning selection and prices. Try doing a little research and you may find sites that meet your needs. Hope it works out for you.

Sorry you feel that way with regards to where you live. I can only say where I live it is quite nice. May not stay that way, but for the time being, it is nice. Things are not always greener, if you understand. W. Chester has its pockets, too. I have lived in the Philadelphia area all my life ( and that is quite a few years without mentioning my age). I am sorry you feel as you do and I wish you well.