@betsyma184

We are so sorry there is a problem with the video. We tried to re-create the error and were unable to play the “product information” video. We have notified the technical departments about this error. Were you experiencing the issue with any other videos? If so, what browser are you using and did you delete your browsing history and cache and then tried to sign back in to view the video again?

@taci

Thank you for your great advice. HSN loves its community! <3

@hol44

They are great hosts!

@breezybee45

You are welcome!

@rickmix12

We are so sorry about this misunderstanding. It is absolutely not our intention to disrespect you or any other customer. We apologize for coming across as such. If you still need assistance, please do not hesitate to reach out to us! Thank you!