@ennui

We are so sorry. You are not able to re-open Auto-ships on your own. Please contact customer service at 800-284-3900 (8am-1am ET).

@uno

We are so sorry your Auto-ships were cancelled. They can be re-opened within 180 days from cancellation. On 6/27/2025, the autoships for NAKERY BEAUTY FACE LIFT 2PC SET and Nakery Beauty Collagen Peptide 25% Vitamin C serum were cancelled. Would you like us to re-open both Auto-ships?

@kelscuddles

LOL. Thanks for making me laugh!

@kmdane

The product will still work as intended. We simply wanted to raise awareness that a host mentioned an incorrect potency of an ingredient. If you need assistance with returning the product, please email us with your order number at HSNSocialCare@hsn.net and we will waive the return label fee for you.

@hol44

You are very welcome! We appreciate your business!