@lizzi

We would like to escalate the issue once again.
Are you unable to complete the order or are you getting the “400 bad request” error message?

Please share the following information with us:
Device Type: (iPad, iPhone 6, Samsung Galaxy S7, etc.)
Operating System: (iOS8, Android 4.2, Windows 8, etc)
HSN App Version:
Browser info:

Thank you!

@ennui

We are so sorry that Ka$h may expire. We are here to help! If it expires, just let us know and we will be glad to reinstate for you if it expired recently!

Thank you for your prompt response. The information has been passed along.

@vintajjuewyl3

We are so sorry about the inconvenience caused to you. You can also place the order by phone by dialing. 800-284-3100 (24/7).

I have escalated the issue to our IT department. They may require additional information. Thank you for your cooperation by sharing the following info:

Device Type: (iPad, iPhone 6, Samsung Galaxy S7, etc.)
Operating System: (iOS8, Android 4.2, Windows 8, etc)
HSN App Version:
Browser info:

@betsyma184

We are so sorry there is a problem with the video. We tried to re-create the error and were unable to play the “product information” video. We have notified the technical departments about this error. Were you experiencing the issue with any other videos? If so, what browser are you using and did you delete your browsing history and cache and then tried to sign back in to view the video again?

@taci

Thank you for your great advice. HSN loves its community! <3

@hol44

They are great hosts!