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I am sorry there was a problem with the item. It might be covered under a manufacturer’s warranty. What is the item number and order date, please?
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Thank you for your interest in the get 15% off when you sign up for Texts coupon. You can sign up here. https://hsn.attn.tv/p/EZ6/landing-page
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By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from HSN at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. -
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