I’m truly sorry it is taking so long to get these 2 orders canceled. There is a technical error with this item and the orders aren’t showing on the warehouse end for some reason. I am working with the warehouse to get this corrected so they can be canceled and the first flex payment for each can be refunded as soon as possible. I see a supervisor is also working on it as well. Thank you again for your patience, I want you to love shopping with us.