I’m sorry for the disappointment with this, @shopgirl309. Decisions from our verification team can only be resolved by speaking with them directly. I would suggest he calls back during normal business hours and speaks with them directly to see if it can be resolved. I will also forward your feedback on the communications to our leadership teams for you.

@puppybreath8 I’m sorry to hear that you’re having trouble with this software. I’ll forward your feedback about this to our leadership teams. I would suggest you continue to work with the software developers for direction on how to unlock these programs. If you’re unable to and need help with a return please let us know.

Hi @papawtom! I checked into this and couldn’t locate an account for you. Please send an email to us at HSNSocialCare@hsn.com with your address and phone number or reach out to us via phone at 1-800-933-2887 and we’ll be happy to help look into this for you.

I’m sorry to hear you received the wrong item, @jazzy333. Please send an email to us at HSNSocialCare@hsn.com with the order number included so we can report this and look into the best course of action.

Hi @tinksharley. Spendable Kash is the name for our in-store credit and once expired is gone from the account.

I’m sorry to hear you’re unhappy with your recent call, @jeansgirl777. I’ll forward your feedback to our leadership teams to look for any possible coaching opportunities.

They’re posted on Shannons facebook page. 🙂

I’m sorry to hear about this undawnted. I’ve notified UPS of the missing package and set up the replacement size 7 to send out.

I’m sorry to hear this has stopped working for you. It did come with a manufacturer’s 1-year limited warranty, so you’ll want to reach out to them for help. They can be reached at 844-354-6253.

Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.

You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.

I’m sorry to hear that you’re having trouble with this, harley120. We don’t have access to any of the accounts for the bank to assist, so you’ll need to contact them directly for help.

They can be reached at (844) 889-9676 or you can also contact them directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.

Hi highhopes2012. I checked this order and I do see the refund was issued correctly. It’s likely delayed since its a holiday weekend.

Hi! We don’t have info for restocks, sorry.

Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member

You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.

Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member

You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.