I see what you’re saying, @mssilver

To get the expected savings, each of your qualifying items purchased using your HSN card would have needed to be rung up separately. It’s not something our system will catch if you checkout with all of them in the same shopping bag. I’m sorry about that. I have issued $45 KA$H (exp. 9/18/25) for the items purchased that qualified. As always, I’m glad you let us know so I could help.

@jazzy333

I can see the orders you’ve mentioned and apologize that your discount did not work properly. I can understand how disappointing that was. I have issued you $15 KA$H (exp 9/18/25), and appreciate you reaching out.

@gardeningfreak

I understand your frustration with the coupon code. We’re always glad to help when things don’t go as expected. Just reach out to us.

@abby19083

I’m very sorry your coupon didn’t work as expected. I see that you’ve reached out to our service agents and received your credit. Thank you for letting us know.