Yes, @lucy822, each order should contain a red activation card. The instructions are as follows:

To Activate follow the steps below:

Open your phone package.

Find the Red Activation Card that says START HERE, you will need your phone’s Serial Number which is written inside the white box as it is required for activation.

You do not need to provide a Service Plan PIN during Activation. Your initial Service Plan PIN comes bundled with your phone and will be automatically added during the activation process.

Go to Activate.Tracfone.com or call this exclusive number, 1-800-816-0663.

If you are a current Tracfone customer upgrading to a new phone, you will be able to transfer your service and airtime balance to your new phone. (Safelink customers cannot upgrade or transfer service to this phone)

You’re right, @lucy822. I understand your frustration, as this Tracfone package does include a no-contract Tracfone plan with Unlimited Talk, Text plus 24GB Data for 365 Days. I urge you to reach back out to Tracfone at 1-800-816-0663 and speak to a supervisor regarding this matter. I have let our leadership know that you are having this issue, and if it is not corrected and you wish to return your Tracfone, please let us know so we can send you a prepaid return label.

We hear you, @karen16! It can be really frustrating when sizes aren’t consistent. We appreciate you taking the time to share your experience. I forwarded your feedback to our team who handles sizing information. Just choose “Basic” or “Fashion”, then scroll down to the Size & Fit section and click on the Garment Measurements.

I’m sorry you’re having trouble with your Tracfone activation, @lucy822. It’s important that you go to Activate.Tracfone.com or call this exclusive number, 1-800-816-0663 for our HSN customers. If you have further problems, please don’t hesitate to reach out again.

I can understand your frustration, @hobodell. Some items are shipped to you from an HSN warehouse with the return using Easy Return labels, while other items are shipped to you directly from a vendor (and must be returned directly to that vendor).

Our Easy Return labels cost $7.95 for packages under 5 pounds, and $9.95 for packages over 5 pounds. Some vendors do not participate in our EZ Return label program, which requires returns out of pocket.

Of course, anytime there is a damaged/defective/wrong item, or if you’re making an exchange, we do not expect you to pay for the return shipping. For these instances, we urge you to reach out to us so we can ensure return shipping is waived.

I want you to know that I have passed your concern along to our leadership, and I hope my explanation was of help.

No worries, @universiky. This order will be shipped to you directly from our partner, and we have not yet received tracking information from them. Once we receive that information, we will email it to you. Your expected delivery date is 1/12/2025.

I’m sorry for the difference in shipping between the original and as-is items, @jazzy333. We are not made aware of how shipping prices are determined, but I assure you that I have put in your concern to the proper department. Thank you for letting us know.

I’m sorry your return is taking longer than expected, @salemiere. Which order have you returned?

Hi, @kiya3! Marlo will be on next for Jambu Footwear from 2-3 pm ET on January 30th. Then, for Skinn Cosmetics (All On Free Shipping) she’ll be on from 12-2 pm ET on January 31st.

Yes, @pattyjacks1, she sure is! Marlo will be on next for Jambu Footwear from 2-3 pm ET on January 30th. Then, for Skinn Cosmetics (All On Free Shipping) she’ll be on from 12-2 pm ET on January 31st.

I’m happy to help, @mmarley, but will need more information so I can review the video. Which hosts, what items were being featured, what time frame on 12/25 did you see the Christmas sweater/s?

Hi, @nana2024. I have removed your address from the public post for privacy. We are unable to see complete card numbers, but if you contact Synchrony Bank directly, they can assist you.

You can go to the Synchrony Bank website: https://hsn.syf.com

From there you can log in and make a payment.

You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.

I’m sorry the package arrived the day after Christmas, @bij4. I have issued you $11 KA$H (valid through 2/23/35) on your account, matching the current price of S/H for these items in a gesture of good faith. We try to get every package to every customer by the expected delivery date and sometimes it is beyond our control. Thank you for shopping with HSN!

I am truly sorry for the concern this has caused, @kshea1. When delays happen with inventory for autoships, we move the expected delivery dates out so your autoships will remain in our system and go out as soon as the inventory has caught up.

I can see that one order has already been shipped and should reach you by Saturday the 28th (UPS 1Z0465VRYN75966578). The other will be shipped soon. You will receive an email with a tracking number as soon as the shipper provides us with it.

I am truly sorry that the shipper has updated with a later delivery date than anticipated, @4brady1287. Your console is coming to you from a directly from our partner in CA. It is not uncommon for those dates to change (for the better). In the meantime, I have checked on your orders and found that your treat maker is out for delivery today.