I’m sorry to hear that you’re still waiting on your refund, @lvj05. Please email us at HSNSocialCare@hsn.com with the tracking number so that we can take a look into this for you.

I am sorry to hear of your experience with us @chick_chickerton. I was unable to locate an account with your nickname. Please email us at HSNSocialCare@hsn.com with the phone number associated with your account, so we can take a look into this for you.