Okay @oodiebom! Keep me updated with what happens and we’ll go from there. 🙂

Hi @marinamermaid, I’d be more than happy to take a look at your concern. Please send me an email with the phone number associated with your account to HSNSocialCare@hsn.com.

Hey @ryjar80! I have some awesome news for you! I was able to work some magic and you are now able to place orders to your new address. 🙂

Hi @pt20665, i took a look at your order and am sorry that it was canceled. I’ve sent an electronic request to have the authorization on your account released. The time frame as to when the funds will become available is dependent upon your financial institutions release of funds policy.

I apologize for this delayed response @oodiebom. Before I give you a refund, I would have to wait a few days since they were just shipped on 11/26 & 11/29 respectively. I’ll certainly keep an eye on this for you and follow back up if anything changes.