Forum Replies Created
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This is something I can absolutely assist you with @jazzy333! Sorry to hear it’s missing a stone. 🙁 I’ve issued a partial refund to keep the item as is in the amount of $3.39. You should see it in your account within 72 business hours.
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I apologize for the delayed response @2bill. Once an order is placed, we are unable to make any changes to the address it is being sent to. It looks like the items are due to be delivered tomorrow. Please let us know if you do not receive your items by 12/10 and we can see what we can do to help.
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@pao3883, I took a look at your orders and see that they are going to the address you provided.
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Okay @oodiebom, I got a large being sent to you!
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I’ll take a look into it for you @undawnted.
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Hi @grammajeean-, I took a look and see that the item you wanted is in stock for purchase at the same price.
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Boy @oodiebom, it’s been a wild ride so far hasn’t it!? I just checked the tracking and it looks like the other piece was returned to sender and just updated in their system today. The size you want is currently on Waitlist or I can exchange it for another large and make sure the address for the replacement goes to the correct place. I’ve issued a refund for the original order for item number 687944 since you’ve reordered it.
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You’re so very welcome @ryjar80!!!