Thank you @jazzy333, it looks like there was a typo in the order number. I was able to waive the fee associated with the return label for the order for you.

Hi @ualrssrdtwrr, it looks like she’s due to be on air tomorrow (9/23) at 8am with Valerie on Wake Up Beautiful. She was also recently on air on 9/16 with Amy on The Beauty Report. You can search for your favorite guests and brands by using our online Program Guide

Hi @pipman, I wanted to circle back to this topic and give you an update regarding the pillow cases. I escalated the concern to double check the pillow cases and found that the items were mislabeled and sadly they are only white pillow cases. It looks like they were labeled with the blankets that they came with.

We’re getting it worked out to where those two options are removed. I really appreciate you calling this out to us and your patience as I got this worked on.

Hi @marsh83, refunds will be issued on your returns once we receive them.

You’re very welcome, @sanibelsheller.

Hi @patsy007, I really am sorry for the inconvenience this is causing. I just wanted to let you know that the issues that are being experienced with Flip Out has been escalated and we hope to have it fixed soon.