Hi @cynsterwytche, I really appreciate your patience as we work through the backlog of prizes. I can assure all prizes are being worked on as quickly as possible.

Hi @brochacha, even though a topic is marked as closed, you are still able to report a post by clicking on the 3 dots to the right of the comment and selecting spam or report.

I’m glad to hear that you’ve been able to play the arcade games without any issues, @toberkins. Please let us know if any problems arise so we can pass them along.

Hi @cynsterwytche, we’re working diligently through the backlog of prizes. I really am sorry for the length of time that it is taking to get your prize to you, but I just wanted to let you know that we are working on getting all prizes awarded.

Hi @thetracybear, I’m sorry to hear that the game of the week isn’t working for you. You can use the Alternate Entry form for the Game Of The Week located on the Rewards Store page.

Hi @mimihoover53, that is not correct. I see that you spoke with one of our supervisors who set it up so you can return it to one of our warehouses for a refund into Spendable Ka$h. You will return the item to:

HSN Returns
857 Mountain View Drive
Piney Flats, TN 37699