No worries @telly73, I’ll get a replacement order sent to you. I see that we’ve already refunded you for the expedited shipping that you paid for. You will receive your order within 3-7 business days.

I really am sorry for this extremely delayed response, @harley2022. I see that you spoke with someone on 4/16 and we were able to resolve your concern.

Hi @licha618, the address I have to return the Bose Hearing Aids is:

HSN Returns
3550 EAST 40TH ST.
YUMA, AZ 85365

Hi @pissedoff5554, I really am sorry for the inconvenience this has caused. I see that you have reached out to us via Facebook and we’ve sent an electronic request to have the authorization released. The time frame of the funds becoming available is up to your financial institution.

What a great catch @bladechef! I have gladly issued the difference of $64.76 back to your original method of payment. However, since you have the order on FlexPay, you will see three different refunds that will equal to $64.76. You will see the first refund of $29.70 first and once the other FlexPays process, you will see another refund of $29.69 and $5.37.