That’s really odd that you are seeing a bot message when trying to view the video @ladiebiker. I just tried to duplicate it and had no issues viewing the video. Have you tried clearing your browsers cache & cookies to see if that clears it up?

What browsers are you using?

Hi @bonylou, I am not sure what balance you’re speaking about.

Hi @yad79, since your Spendable Ka$h is from an item you returned, it doesn’t have an expiration date.

Hi @jamie3xb4, sadly once a username is chosen, it cannot be changed.