Hi @bonylou, I am not sure what balance you’re speaking about.

Hi @yad79, since your Spendable Ka$h is from an item you returned, it doesn’t have an expiration date.

Hi @jamie3xb4, sadly once a username is chosen, it cannot be changed.

Thank you @bobzi for confirming with me. Have you tried to use another browser like Edge or Firefox to see if you get the same error?