Hi @diane17lynne, to prevent this situation from happening, I would recommend giving us a call at 800-933-2887 Sunday – Saturday, 8am – 1am ET to ensure we have the item available and can set up an exchange at that time as well.

Hi @sunshine, the post was edited to remove a link that led to an external website which is against HSN Community Guidelines which you can see here: https://www.hsn.com/article/community-guidelines/4149

Hi @addynelly, the information that appears on the winners’ page is not legally verified. You will be contacted via email if you are the potential winner. If we do not hear back from you within the time allotted in the Official Rules, your win will be forfeited, and an alternate winner may or may not be selected.