Hi @lmcneill711, sorry to hear that you never received your prize. I checked our records and it looks like we never received an email from you to claim it. If you could, please send us an email to HSNSocialCare@hsn.com with your name, address, phone number and name of show you (or date you won) it would be appreciated.

Hi @nessa333, I am sorry to hear that you’re looking to return your item. To protect your privacy, please email us at HSNSocialCare@hsn.com with the order number and details around your return, and we’d be more than happy to assist.