Forum Replies Created
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Moderator- 05.15.19 6:43 PM
@mslomo, we heard back from the merchandising department and found out that measurements for open front tops and cardigans are only provided for the back half. We don not have full bust measurements available. I hope this is helpful for you.
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- Moderator
- 05.15.19 4:08 PM
Hi @mslomo, I’m reaching out to our merchandise team to have the garment size chart reviewed. We’ll keep you posted on what we find out 🙂
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- Moderator
- 05.15.19 4:05 PM
Hi @yougatheart, I’m sorry to see you’ve been having trouble with your account! For questions or concerns related to your HSN Credit Card account (including payments and charges) please reach out to Comenity Capital Bank at 888-724-6649 (8:00AM – 1:00AM EST, 7 days/week).
If you need to update the method of payment being used for an order on FlexPay, you can use the “FlexPay Manager” located under your account or give us a call at 800-933-2887.
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- Moderator
- 05.15.19 2:55 PM
Hello @fbn135, I’m so terribly sorry we haven’t gotten back to you sooner and completely understand your frustration and disappointment! I’m forwarding this concern to the Arcade Team for review. We’ll let you know as soon as we hear back 🙂
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- Moderator
- 05.15.19 5:40 PM
@fbn135, hello again! I spoke with someone from the Arcade Team and have a bit of news to provide. Currently, the placeholder used to record the scores is set below your amazing total (2.14); you may have noticed this on a few different games on the leaderboards. Because we do not want to manually manipulate the winner placements and scores, they’re unable to bump you up to the top of the list; however, they are increasing the cap score so that any game plays going forward will update the top slots on the leaderboard. We’ll let you know once we’ve received word the changes are complete.
Additionally, they have credited your account for the missing tickets (75) you should have earned on the win.
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- Moderator
- 05.15.19 2:50 PM
Hi @starr54. Yes, Joy has left HSN to pursue other opportunities. We still sell Huggable Hangers and many of the other great products she presented over the years. You can find the collection here: https://www.hsn.com/shop/joy-mangano/192
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- Moderator
- 05.15.19 2:35 PM
We’re disappointed to learn about the concerns shared here. For those of you who still have questions regarding their order, please reply and we’ll be happy to help!
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- Moderator
- 11.27.18 9:44 PM
Hello All, I’m sorry we didn’t see this sooner. Since we were offering multiple Today’s Specials last week, the image for the puzzle was being pulled randomly from the available items. We’ve forwarded this feedback to the Arcade Team to avoid this happening again in the future. If you’re still having trouble with the puzzle, please let us know!
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- Moderator
- 05.15.19 3:56 PM
Hi @0907, I’m not finding an order for the bonus bag on your account. Was this related to your Beauty Spy DMask purchase?
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- Moderator
- 05.15.19 3:50 PM
Hi @harikari, I took a peek at your community account and see you were indeed subscribed to the thread. This can easily happen if you accidently hit the checkmark (located just above the “I’m not a robot” box) —Notify me of follow-up replies via email.
I went ahead and unsubcribed you 🙂 For future reference, you can see what threads you’ve subscribed to, as well as unsubscribe by following the steps outlined in this thread: please provided step by step instructions to stop all the emails