I’m sorry that you had trouble reaching us @mlpgh. I was able to locate your email and sent you a response. I recommend ensuring that you are logged in if you are seeing this message. Items removed from the website will also show this message.

I apologize that you’ve been unable to order, @northga1! It appears your account was permanently closed in 2017. Sadly, after further review, I can confirm that your account is unable to be reopened at this time. I truly wish I could do more.

I’m sorry that your top was canceled, @ebony46! I agree, that you should have received the Kash credit and I apologize that you haven’t. I added an extra $5 and updated your account with the $10 credit. You should see it available right away. I hope you find something awesome to use it with! Happy Shopping and thanks for your understanding.

I’m truly sorry for the delay, @dawgfan62! The order has already shipped and we are unable to cancel it at this time. Rest assured, you can still return it within 30 days if you still no longer wish to keep it.