I’m truly sorry that you’ve been unable to save, @ginosa. While we do our best to make these coupons as all-inclusive as possible, there are still some restrictions required for various reasons. We are always happy to review the order with you and if possible, apply the discount when there is an error. Please don’t hesitate to reach out here, through online Chat, or by email directly at HSNSocialCare@hsn.com. Rest assured, we’re here to help.

I’m truly sorry that you haven’t received your prize, or a response, @socalwoman. I would be happy to look into this with you. Please send us an email to HSNSocialCare@hsn.com with the same information and we’ll be sure to help find a solution.