I’m sorry for the delay in receiving your refund, @gamie1! After reviewing your account, I was able to see that a request was made to your bank on 6/13 to remove the authorization for your canceled order. I’ve re-requested the release so it should be lifted within 72 hours.

I’m sorry for any concern these statements have caused @bubby222. While I am unable to make changes regarding the HSN Card, you can update these directly through your online profile, or you can reach out to our partners, Synchrony Bank, directly at 844-889-9676.

I’m sorry that your computer needed to be returned, @smitty1976. UPS return tracking shows that the order was received at our warehouse on 4/15. It can take up to 8 business days for the order to be processed. Please let us know if you still haven’t seen the refund after that time.