@milalop, I’m truly sorry for the delay in my response, and I apologize that your order was canceled. After reviewing the order, I see that we were unable to offer the FlexPay option to you. A letter will be sent to you within 10 days that will explain this further. Rest assured, you may still be able to use this option moving forward. These details and contact information for any additional questions you may have will be included in the notice.

I was able to reach out to your financial institution to verify that the funds have been released. If you do not see them within 72 hours, please reach out to your bank directly.