Forum Replies Created
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I just wish that handbag designers would consider silver or black hardware on their products. Not everyone wears gold.
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Just an update about my order which is running late and won’t be delivered until 11/21/23. What bothers me is that this company still has my money and can use it anyway they wish but I can’t. This is not right, and I deserve more of an explanation than the order is running late.
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HSN is slow with everything. The shipping, the packaging, the site. Guess they’re trying to cut corners by not providing us with optimum service.
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Even though HSN said they would give me $5.00 Spendable Cash for my inconvenience, they did not. How about that for total incompetency? This company could do so much better if they would address the little details that customers deserve.
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And I’d like to add that for that inconvenience, I should have been offered some kind of compensation.
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So HSN cancelled my order due to “high demand” of my Gulianna top on 8/25 and left a phone message today that they did that. Very classy I might add. Do it first and then say so. I wouldn’t have bought the matching pants if they didn’t have the top! They placed $5.00 in Spendable Kash and this is supposed to make me feel better? Anyway, I’m really venting about this I guess because I don’t understand incompetency.
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What a simple idea. Why that’s exactly what I will do. Thank you.
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Happy Spring to you too, DelrayLaw. I appreciate your comments about my reviews. Like you, I read the reviews before buying anything. When a reviewer says something about the fit or the quality or the color, it helps with making a decision about a purchase. I will look for your reviews as I’m guessing that you like straight talk too.
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I do that often. Just wanted to see if anyone would respond to my requests and how long it would take. Thank you.
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Absolutely. I agree that we should voice our complaints. But when a company continues to not listen or care, it’s time to move on.
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Thank you, Angela for the courteous reply. I do appreciate that. What has caused me to be” mad as heck” is that this has happened to me twice with MW’s line. The last CS rep with whom I spoke insisted that she would let the right people know about the listing being incorrect.
That wasn’t done. Now it happened again. It’s hard to rely on the info given if is incorrect not once but twice. This line isn’t cheap, so I expect reliable information. I have already packed up the pants and will stick with Guiliana who has similar pants with pockets. Thanks again and I will use the return label sent to me. -
This is the second time this order has been cancelled. It would be great to get ot as I have the pants and would like to complete the set. thank you for letting me know.
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Thank you for the speedy reply, and I hope the order will arrive as needed. I try
to allow time for exchanges and reorders when I purchase items from HSN as sizing has been an issue. -
Oh, yes. I have a sequin top. Black is one of my favorite colors.. thanks for that suggestion.
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It’s more than doing someone else’s job. It’s importance of doing one’s own job with responsibility. Sometimes people don’t even realize what they’re doing as no one has ever told them how to do it. Yes, I have a printer, Mookie457, and it’s good to be reminded about that. Thank you.