So, you mean I am losing that spendable ka$h that was entitled to me for an item returned because I got a merchandise in which the Lancôme products were not even half full in the containers that has huge air pockets or I received someone else’s return. I am very disappointed in HSN. I am overseas and cannot call right now as it will cost me money to call the US. When I get back in the States, I will make a phone call because the amount should be refunded to me due to the circumstances.

Also, why was the other items processed and not the foundation in the same package?

Thanks