There are some excellent CS people at HSN. How kind of you to go the extra mile for one of them. I’ll try to follow suit in the future. Good on you!

I need to return something but will be furious if this happens to me. The mistake was HSN’s (bad sizing info on item), so why should I have to wait forever for the return to get there and be processed? As for QVC, whether I use their label or not, it still takes weeks for a refund there too. I barely buy anything from either site these days and shipping issues, along with merchandise lack of quality and inflated pricing, is precisely why. Hope you get your problem handled. So sorry it happened to you.

Yes I have trouble paying my bill every single month. It is a painful experience. Not only that, it is nearly impossible to reconcile my purchases to their online statement. I get the feeling it is because it doesn’t match. If true, it means I have been overpaying. I now see why most companies have forced a “no paper” trail.

I agree. I would not wear most of the fashion on HSN or QVC. A lot of it looks old and outdated and I AM old and outdated. That doesn’t mean I want to dress that way. Other fashion is ridiculously trendy like wide leg pants, etc. I wore those in the 60’s. I’m not going back. Where are the elegant and classic pieces that were once such a part of both companies? All they care about now is “cheap” (looking anyway). I am not paying $99 for a top that should run $20.

I once bought a lot from DG2 because it was affordable, especially the tops. I buy almost nothing now and never a top. They are too expensive, too short and they look cheap. It is very disappointing. Guess they are thumbing their nose at their once loyal customer base. Sad!

I don’t like it either, but pushing it back to June was the last straw. I will not be looking – period.

Hmmm. Just went there and typed in her name. Nothing came up nor is she listed under fashion. Maybe it was a short term thing or something? I did find some of HSN’s other designers like Christopher A. Banks though.

Wait till the newest shipping prices post thanks to the oil issue. Things will really skyrocket. We are already seeing it in items we purchase in town and many places online. My wardrobe will get old and thread bare before I can replace it living on a fixed income. Flex pay does make a difference but more and more places are doing away with the perk. Let’s hope HSN doesn’t follow suit.

Sadly that is something that is becoming typical. Companies are resorting to all kinds of games to get what they think will help their bottom line. They don’t seem to understand that all we want are good products at a “fair” price and good customer service. (Two things, by the way, that use to be HSN’s sock and trade). Now, however, it is something most companies just don’t care to provide. All we can do is exercise our right not to purchase. I have being doing that a lot of late.

Never heard of it. I’ve shopped HSN for 35 years and have never been included in any of their programs like this one or where they send you a product to try out and review. It is disappointing that loyalty is not rewarded at all. Hope they get yours straight. Looks like someone is trying. Good luck!

They are rarely accurate, but better than nothing for certain. I hope it gets straightened out. I knew all my sizing on previous vendors but now it is a shoot and I don’t gamble.

I totally agree. I think they prefer pushing QVC fashion because it is a higher price point in most instances. Personally, I can’t afford much from them. HSN as my go to. Not any more.

Lots of lost sales on my part. Multiply by a few dozen or even hundreds. It’s got to hurt the bottom line.

There are a lot of missing reviews here too. I buy ver little in unreviewed items Bacău’s of the high cost of returns if it is a dud.

I agree Alexandria. Although I admit to like some glitz, I don’t want it to be carried away. Simple is better. It allows the wearer to add their own personal touches. Poly is awful and I don’t wear anything see through. I got into dresses when Iman was doing them and loved them. Now I cannot find anything I would wear. At my age, three quarter or long sleeves are a must as I bruise easily but don’t want that to show obviously. The old designers had class and quiet panache. I don’t know what a lot of the new ones are thinking.