This is truly concerning. I have had the price change after a ‘special’ 25% discount (later to be correctly billed) but having spendable kash vanish is super concerning. Very few customers want to deal with not knowing where they stand on price charged for days. Please HSN, let us know what we are being charged when and immediately after orders are placed.

I learned my lesson too. Unless you are 100% sure, never order a heavy item from HSN. It seems those are always the ones you have to ship back on your own and the cost is usually incredibly high. I’ve found I can very often find the same item on Amazon where a simple free return to UPS or Kohls is so easy.

It was. Thank you!

I so agree. Andrew, please use your own sweetener and get rid of the Sucralose in Secure. I am still buying Secure but not sure how much longer I am willing to put an unhealthy ‘food’ in my body each morning. I’m sure reformulating is difficult but this is worth it.