SHIPPING ISSUES
I ordered an item on the 2nd and it hasn’t shipped yet. I don’t know what’s going on in that department, but all of the other items I ordered i received them within 6 days of ordering and its been almost a week and the item is still in packaging.
-
This topic was modified 1 month, 1 week ago by winesnob2.
-
Shipping is slow, but they are quick to charge a credit card!
-
is anyone else experiencing HSN not answering their phone ? getting ” your wait time is greater than ten minutes? I’m in New York. I got that all day yesterday as of 12:am to 1:00 am midnight then today still. s lady in my church is having the same issue. I’m just wondering how long their going to continue keeping that recording on when customers call. I’m not on social media. Only you tube. çorrection” the time it started yesterday was 11:am not 12:am. It was 12:00am to 1:00 midnight. t called every hour. there going to have to type across their screènwhts going on that they filed for chapter 11 and when there going to have customer service reps answer the phones again. they can’t keep us in the dark.
-
-
Probably not in stock. Even though you don’t have the item it’s been charged & when “billing” rolls around, you still have to pay for items you don’t have. HSN blames SYNCHRONY. Claims you’ll be REFUNDED.
-
This reply was modified 1 month, 1 week ago by nolanola516.
-
This reply was modified 1 month, 1 week ago by
-
Shipping varies. They don’t always arrive in order either I might get a packaged I ordered later then another order that I ordered days before and that one will take longer to ship.
Lately, they ship several orders together which is fine but there is always one order missing that is supposed to be included. -
Moderator- 4 weeks ago
HI winesnob2, I am so sorry your order created any concerns. Your package does reflect it was delivered on April 9th. Please let us know if that was not the case. With standard shipping you can typically expect your items within 5-7 business days, not including weekends or holidays. Shipping dates can change slightly due to timing or carrier delays but we’re always working to get your order out as quickly as possible. For faster service here in the Community, you can post in the Customer Service forum which we check more frequently than other forums.
-
shipping will more likely be a lot slower now as you may not be aware of, qurate who owns QVC and HSN filed for chapter 11 bankruptcy court. David Rawlinsonis the head of qurate group which owns QVC and HSN. Stacy Bowen is the president of QVC and the mirchandising USA. HSN must present to the court that the judge orders David Rawlinsonis to sell HSN and to terminate the final stages óf the sale of HSN studio in Florida for the court to allow HSN to move back into their Florida studio and rebuild their brand independently that we all once knew.
-
Why on earth would HSN go back to Florida? Did someone spike your orange juice?
Everything should be the same during bankruptcy proceedings. The fireworks will begin later.
-
-
I just received two boxes without the rings that I ordered in the boxes. The small bag they came in was sealed. They just forgot to put the rings in the boxes. Not the first time either but it has been a long time since this has happened thank goodness.
I also have received the wrong items several times that happens more frequently.
I also live in a huge building there are two attached by an underground basement garage and they throw my packages on the floor in the other building so sometimes I don’t even receive my HSN packages.
Conversation Info
Posted in Shoes
9 Replies
3 weeks ago
6 Participants