Tracfone fraud

I have a deep dislike for Verizon, so a Tracfone is NOT in my future (lol). 🙂

Did finally receive refund. Switched to Mint for provider using my old iPhone. VERY HAPPY with $15/mo.!!!

Beth so glad you spoke up and got the problem settled.
My mom always said “the squeaky hinge gets the grease, lol”

I am genuinely sorry that you’ve had this kind of experience, @beth57. I do see that this phone was offered with “Unlimited Talk, Text, 24GB Data”. I do see it noted on the order that Tracfone did not honor the plan or provide adequate support. We did issue you a full refund on 7/31/2024, and they (3 amounts; one for each Flexpay) are marked as “Settled” on our side.

Typically, it takes up to 72 business hours to reflect on your payment method, and it should normally be showing by now. If you are not seeing three amounts refunded from HSN on your statement yet, please reach out to your financial institution to see how long it typically takes them to credit that back to your account. Again, my apologies.

I had never seen a Tracfone here that offered Unlimited Talk, Text and 24GB Data.I was surprised to see 24 GB Data on the BLU View a couple months ago. 867-907 because its usually much less and 1500 minutes, text,etc.I haven’t been able to find a Tracfone that included unlimited data.
I have bought quiet a few Tracfone s from here and QVC and have never had an issue with them.This was a really good deal.
Yes Tracfone was bought by Verizon in 2021.
Tracfone is part of the Verizon Value portfolio of prepaid brands, which includes Straight Talk, Total by Verizon, Visible, Simple Mobile, SafeLink, Walmart Family Mobile, and Verizon Prepaid.

Multiple phone calls – HSN agreed to authorize return and give me refund. Have yet to see it…
Apparently tracfone is now owned by Verizon, hence lack of customer service I had from tracfone for years. I’ve purchased multiple tracfones for myself, sister and Mother – never an issue. The plan sold to me was for UNLIMITED talk & text for one year. Buyer beware.

Sometimes they have the same phone with two different plans.

I have had Tracfone for years. No problems with adding minutes. The 1500 number is for minutes. You should have received an additional 1500 minutes for text and so on. Again, take a look at the plans and choose what is best for you. Remember, when you use Wifi, the minutes do not work against you. So add your wifi to your new phone and when out and about, ask if they have a guest server for wifi.. Just before your year is up you will be notified to add the minutes. Anything not used will automatically be added to the following year. If you remember to use your phone with wifi, you will not be using the minutes given to you.

I have used Tracfone for years with no problem. I did notice, however, since Verizon took them over (I think it is Verizon) the service plans are not as attractive. I am still going to use Tracfone because in the end it is less expensive than a Verizon/Xfinity line in my area.